Extended Stay America Select Suites - Orlando - Southpark - Equity Row

Sasan 

on Expedia

3 years ago

When I went to check in I was told that Expedia often overbooks their property, so I was lucky to get a room, but didn't get the King I paid for. They are an extended stay but there was literally nothing in the room. There were empty ice cube trays, but no ice to be had in the hotel. I had to ask for a coffee maker, coffee, and coffee cup, in the morning I realized I didn't have the filter. There were no garbage cans in the room or bathroom. The staff was great, but I was tired from my travels and had no idea that the basics... read more

Cierra 

on Expedia

3 years ago

I would not recommend this place. The vinyl flooring was lifting up in the bathroom. It was not clean at all. I was so embarrassed to have my mother staying here with me as we were attending a graduation nearby. I ended up going to Walmart nearby to pick up extra cleaning supplies to wipe stuff down. There is no ice machine neither. Apparently this place allows pets at this location. The person staying across from us had two small dogs that did a lot of barking. I am not happy with the quality of service here at this locatio... read more

Michael 

on Expedia

3 years ago

stressful and not happy We got booking on hotels.com confirmed for stay, got to hotel and it was booked.we had to find a different hotel and it was very stressful and we will not use hotels.com ever again. 

Luis N. 

on Expedia

3 years ago

all very dirty and bad smell. Bathroom and doors in bad condition. Falling apart. Trash not collected. Condition of bed and kitchenette was acceptable. Overpriced for the condition of the place, loaction and time of the year. 

Abraham 

on Expedia

3 years ago

The new norm: No housekeeping due to COVID! Just a horrible experience. One morning (during my 3-night stay) I asked a housekeeping lady in the hallway for a towel. She had them on her cart. She said “No. You have to get them at the front desk.” Ok. I went downstairs & asked for a towel. The obese female junkie working at the front desk would not give me a clean towel. She claimed “due to Covid-19 she didn’t want to have all the towels sitting in the rooms.” She suggested I change the sheets to the bed & bring them down to t... read more

Lisa 

on Expedia

3 years ago

Not for families! This place felt unsafe for families. The staff was very friendly and accommodating. The rooms were dirty and smell terrible. We had family in 2 rooms and there were cockroaches in 1 of the rooms. The floors where so greasy you could slide back and forth with your shoes on. The entire building smelt like an ashtray, they definitely smoke inside. Like I said the staff was very nice but they could not fix the amount of problems. I travel almost every weekend for 6 months out of the year and have only wrote 2 n... read more

Ederson 

on Expedia

3 years ago

Horrible Hotel HORRIBLE The hotel had mo clean rooms and the room they gave me had a broken sofa bed Broken shower door abs stains all over the bathroom This was the worse extended stay O have ever used