Extended Stay America Select Suites - Orlando - Southpark - Equity Row

Anonymous 

on Expedia

6 years ago

Aggravated about whole experience had to run around town because wrong address was given and then when got to right hotel room was not cleaned 

andres 

on Expedia

6 years ago

First and last time we’ll stay at this hotel. Hotel Overbooked my room and transferred me to a different location. Place was dirty and service wasn’t great. 

Anonymous 

on Expedia

6 years ago

I arrived after check in time and had to call, but receptionist was very pleasant when she arrived. Room looked clean, but then I saw a cockroach and another bug on the counter. I was so exhausted I didn’t want to deal with changing rooms, I slept on top of the covers. No hair dryer in room. Description said breakfast included, but I was told then only had a coffeee bar. Thank goodness I only needed a room for literally 8 hours, Would never stay here again. 

Anonymous 

on Expedia

6 years ago

Barking dogs on the property. A used toilet paper roll when I first arrived and a beeping alarm clock in an unoccupied adjacent room during late hours of the evening and not addressed by the staff. 

Anonymous 

on Expedia

6 years ago

Poor Customer Care There was a woman who worked the desk that was unnecessarily rude. I believe she was the manager. The customer service was well below standard. I was charged fees without being given information about them and disregarded as a client. I’m so glad I only booked two nights and can enjoy my stay elsewhere. I hope extended stay retrains staff and reinforces customer appreciation. 

Wendy 

on Expedia

6 years ago

WEBSITE STATED AIRPORT SHUTTLE, WAS NOT AVAILABLE!!!!!!!!! 

Anonymous 

on Expedia

6 years ago

Very abused place and extremely dirty. No amenities no hairdryer. In need of major repairs!!!