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Extended Stay America Select Suites - Orlando - Southpark - Equity Row
- Hotels
- Orlando, FL
About this business
Location details
4101 Equity Row, Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disappointing
Business response:
On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest. Sincerely, Hotel Management
Hotel euim Hotel velho está sendo reformado (mal) e tem sujeira p todo lado! Não havia materiais p uso da cozinha, talheres etc, conforme propagandeiam!!! Pessoal mal treinado e rústicos! Não fiquem nesta local
Business response:
Carlos, thank you for being our guest and for sharing your experience with fellow travelers. We are sorry for the inconvenience you experienced due to our ongoing remodel. We will also share your comments with our team regarding the service issues you encountered and take steps to ensure we are more consistent in our service delivery. We would love for you to experience our updated look and hope you will come back and see us. Thank you again. Sincerely, Hotel Management
Where do I even begin!!!! We stayed one night and it was a night of pure hell. From the moment I walked in I knew this place was a dump. I read the reviews and really wonder if they pay people because everything is a lie. Beware!!!!! Beware!!!! If you have family and little kids do not stay here. We walk in and it smelled like bud, cigarettes, seem dirty. The lady that checked us in a sweetheart and was really friendly and professional. The kind of vibes we got in the entrance was less then desirable and mind you we are NEW ... read more
Business response:
Iveliza, thank you for taking the time to leave your feedback. We appreciate you driving our attention to the specific concern you outlined in your feedback. We take the safety of our guests seriously and assure you that we will look into your comments. It is also disappointing for us to know you were unable to experience a good nights' sleep due to the disturbance and the discomfort caused by the cleanliness issue in your suite as well as the smoke smell in the hallways. We value guest feedback, and it will help us take nec... read more
Hotel was a dump! Pool was disgusting,murky water. The people looked sketchy in that area. I checked out as as soon as i saw the room.
Business response:
Thank you for your review. We are disappointed to read that we did not meet your expectations, and we are truly sorry your stay was anything less than exceptional. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Orlando - Southpark - Equity Row
How is Extended Stay America Select Suites - Orlando - Southpark - Equity Row rated?
Extended Stay America Select Suites - Orlando - Southpark - Equity Row has a 3.2 star rating with 2,491 reviews.
When is Extended Stay America Select Suites - Orlando - Southpark - Equity Row open?
Extended Stay America Select Suites - Orlando - Southpark - Equity Row is open now. It will close tomorrow at 12:00 a.m.