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Extended Stay America Select Suites - Orlando Sports Complex
- Hotels
- Orlando, FL
About this business
Location details
6451 Westwood Blvd., Orlando, FL, 32821, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Some pointed a gun in my face very unsafe experience
Business response:
Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
Front desk service was useless. They said they could not extend my stay by a dat because I booked through a third party vendor (Expedia). I Expedia and they were of no help either.
Business response:
Thank you for your review. We are sorry for the issues you encountered with your reservation which led to your disappointing stay. We will bring your concerns to the attention of our front desk staff as we continuously strive to improve. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Extended Stay Sports was very disgusting and it stunk like dog and it had fleas in the room. The floor was very greasy and slippery and the bed flipped up when we sat in the end of the feet. It literally came up from the floor. It smelt like old cooked grease and it smelt like a backed up toilet . It was very dirty that we had to leave and rent another room at another hotel.
Business response:
Thank you for being our guest and for reviewing your stay. We apologize for not providing the refreshing room you were expecting upon arrival. We know how critical fresh accommodations are; therefore, we will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. We encourage you to try us again in the near future. We are confident you will enjoy a better stay. Sincerely, Hotel Management
Nothing to like. My wife was bitten by a bed bug. We got a video of the bed bug and immediately showed it to the front desk clerk. The bath tub was also dirty and there were holes in the bathroom walls. The room number was 201.
Business response:
Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
The condition of the property is worn. Furniture is missing pieces, scratched, stains on counters. The carpet is worn and stained as well. It's all old. AFTER checking in, told we are on 3rd floor and no elevator and no other rooms available; people walking through lobby without masks, and not told to put them on by staff present. Oh, and the smell of marijuana coming in from the hallway was the icing on the cake.
Business response:
Thank you for choosing our hotel for your stay. We are very disappointed to see your review, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Orlando Sports Complex
How is Extended Stay America Select Suites - Orlando Sports Complex rated?
Extended Stay America Select Suites - Orlando Sports Complex has a 3.1 star rating with 3,025 reviews.
When is Extended Stay America Select Suites - Orlando Sports Complex open?
Extended Stay America Select Suites - Orlando Sports Complex is open now. It will close tomorrow at 12:00 a.m.