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Extended Stay America Select Suites - Orlando Sports Complex
- Hotels
- Orlando, FL
About this business
Location details
6451 Westwood Blvd., Orlando, FL, 32821, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cet Hotel est sale, cela sent mauvais, les chambres sont sales, la mienne n'avait pas étés nettoyée j'ai du demander qu'on la nettoie, les linges les draps ne sont jamais changé,le petit déjeuner Continental na que le prix que l'on vous charge, car il n y a que de la cochonnerie a manger et il n'y a rein, en 3 jours je n'ai pas déjeuner a cette hotel, malgré que j'ai payé.EXpedia ce fait de l'argent sur le dos des voyageurs, et non aucun scrupule a afficher ce genre d'établissement sur leur site. Personne Expedia n'est allé ... read more
Business response:
Thank you for the review. We are very sorry you were unhappy with our breakfast offerings and regret the cleanliness issue you encountered. Your feedback has been shared with the housekeeping team to be more diligent in their efforts. We would also like you to inform that, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. Also, your comments in regards to th... read more
Hotel overbooked and still charged us for the stay
Business response:
Jeanette, we appreciate you taking the time to provide feedback, and we are sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. We understand the frustration and truly hope you will offer us another opportunity to serve you. Sincerely, Hotel Management
Business response:
Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests, and we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should have had this time. Sincerely, Hotel Management
This was not really a hotel for tourists, it was a very low end temporary hotel( I use this loosely) for transients, or short term workers. Should not be listed as a hotel, with holiday Inn, Double Tree, Marriott etc
Business response:
Thank you for reviewing your stay with us. Our goal is to provide an enjoyable experience for all our guests, and we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should have had this time. Sincerely, Hotel Management
Old towels never never told that you had to return your old towels to the front desk in order to get clean towels No maid service at all the elevators had ripped flooring and the place was and clean and no ice machine in the building never stay there again
Business response:
Thank you for being our guest. We apologize for the inconvenience you had due to our hotel policy and for the cleanliness issues you encountered while you were here. Please know our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. Towels and linens may be exchanged at the front desk anytime and complimentary. We have also discussed your feedback with our housekeeping team, and we’re working on our protocols t... read more
Yuck The room was a disaster - no air conditioning and it was extremely hot outside. No service to speak of from staff. Overall bad.
Business response:
Sidney, we are sorry for the issues you encountered. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. Please revisit us so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
Very very sad Ai don't like it unprofessional costumer service
Business response:
Melanie, we're so sorry for the incident you encountered with our staff. We work hard to deliver customer service that is best in class, and we apologize that this wasn't the case during your visit. We will be sure to address your feedback with the appropriate team members. We value all of our guests, and we hope you will consider staying with us again. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post your feedback. It is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Well the hotel over booked so had no rooms an i had already paid other guest complaints about how dirty room where and the over all smell of the inside
Business response:
Dear Never, thank you for reaching out to us with your review. We are sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. We understand the frustration and truly hope you will offer us another opportunity to serve you. Thank you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Orlando Sports Complex
How is Extended Stay America Select Suites - Orlando Sports Complex rated?
Extended Stay America Select Suites - Orlando Sports Complex has a 3.1 star rating with 2,858 reviews.
When is Extended Stay America Select Suites - Orlando Sports Complex open?
Extended Stay America Select Suites - Orlando Sports Complex is open now. It will close tomorrow at 12:00 a.m.