Extended Stay America Select Suites - Phoenix - North

bernard 

on Expedia

2 years ago

Just the worst Just the worst experience - and on top of it all this place is the seediest you could imagine. For starters on my prepaid reservation: There is a giant sign out by the road - FOR A DIFFERENT BUSINESS. No "Extended Stay", it was something else. This is a busy one-way, I thought I'd mis-remembered the street number or possibly name, and drove on (at 11pm on a Saturday) looking for it. No Extended Stay. Finally stopped and checked for addresses online - the same address kept coming up. Went to the Extended Stay w... read more

Carolina 

on Expedia

3 years ago

Front desk was rude and not friendly at all. Bed sheets were dirty (not stained). Rooms are very small. The walls are thin can literally hear the person in the next room breath- let alone anything else. Has a kitchenette but not utensil. The area is surrounded with homeless people walking around facility at all hours of day/night. Definitely not a kid friendly facility. Can not have any sort of delivery to this location (food etc.) No pool. Have to pay to get clean linen. AC did not work and made super loud noises. Pictures ... read more

Todd 

on Expedia

3 years ago

Rough area/property. Entire property smelled like a mix of industrial strength cleaner and urine. I knew it was relatively cheap, but expected much more. There was a "linen fee" on top of room rate which was only a couple dollars a day but seemed like a very sleazy way of getting a couple extra dollars. 

Cydnee 

on Expedia

3 years ago

This property is not a hotel. It is an extended stay facility. The desk person was rude, there was no maid service for the 9 days we stayed. Had to return towels between noon to 7 pm to get clean ones. The floors in our room were so filthy we went and purchased cleaning supplies to avoid desease. So many rules to follow as a guest it was ridiculous. Should NOT be advertised as a hotel. Very disappointing. Also took several days to receive our deposit for a room we had to clean. Had a kitchenette but reqired purchase of any i... read more

Jessica 

on Expedia

3 years ago

Stay away Nasty hotel, I booked this place bc it had a kitchen. If you In the kitchen stuff you need to bring your own.The hotel makes you pay to use what they have onsite. You hear couples screaming and yelling at each other. Floors haven’t been mopped in months. Not worth the money, We ended up checking out 4 days early 

Misty 

on Expedia

3 years ago

This place is a joke. They have very disrespectful staff!