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Extended Stay America Select Suites - Phoenix - North
- Hotels
- Phoenix, AZ
About this business
Location details
8808 N Black Canyon Hwy, Phoenix, AZ, 85051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The desk clerk was rude. The room was dirty ,there were lots of street people going in and out
Business response:
We are sorry we didn't meet your expectations. We strive to provide a clean, comfortable room to all of our guests as well as a friendly atmosphere.
This place sucks Rude staff , unprofessional and dirty
Business response:
We apologize that you did received such a negative impression after staying at our hotel. Our staff works hard to deliver a stay that is full of great customer service and hospitality and we are so sorry that this did not come across. Thank you for your feedback so that we can work to improve in this area.
Business response:
Thank you for taking time to review our hotel. We are sorry to see that our hotel did not meet your expectations. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels.
Business response:
Thank you for taking the time to review your recent stay at our hotel, Quincy. I'm sorry we didn't get your recommendation and wish that our accommodations had better met your needs during this stay.
The room overall was okay,, like a little studio.. What I didnt like was all the people living there.. I also was disappointed that when I checked out 2 days early I was not refunded the last 2 days.
Business response:
Thank you for taking the time to share your feedback with us, Drew. We’re so sorry to hear that you had an unpleasant impression of other guests. Our goal is to provide every guest with an all-around positive experience and we’re disappointed that this was not the case with your stay. We wish you all the best in your future travels.
Business response:
Thank you for taking time to rate our hotel, Mohammed. We are disappointed in the 2-star rating and hope you’ll consider staying with us again to enjoy a better experience.
Place was very noisy during night from other guests. Staff was not helpful at all. Will not recommend to friends.
Business response:
We are so sorry to hear that you were disturbed by noise from your neighbors during your stay. We apologize for the inconvenience and will make sure that we address this issue with our front desk staff for further review and action. Thank you for letting us know how we are coming across and we wish you all the best in your future travels.
Here's the thing: This is hands-down the cheapest place in town, so it has that going for it, but you certainly get what you pay for. The room was disgusting. Thank God there was no carpet, because I can't even imagine how much worse that could have been, but after seeing the condition of the room and what it did to my socks, I ran out and bought a swiffer wet mop, and even after mopping and scrubbing the floor 12 times over 4 days, it is was still sticky and the swiffer pad was deeply soiled (so I suggest buying a cheap pai... read more
Business response:
It is extremely disappointing to know that you were left with such a bad impression of our hotel after your time with us. One of our main objectives is to deliver a clean stay that is full of hospitality and great service. Our staff works diligently to create an at home like experience and we deeply apologize that we missed the mark in these areas during your stay and failed to earn your recommendation. Your experience is certainly not indicative of the high level of service that we strive to give you from start to finish an... read more
Business response:
We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us an opportunity to impress you the next time your travels bring you to the area.
Frequently asked questions about Extended Stay America Select Suites - Phoenix - North
How is Extended Stay America Select Suites - Phoenix - North rated?
Extended Stay America Select Suites - Phoenix - North has a 3.3 star rating with 2,025 reviews.
When is Extended Stay America Select Suites - Phoenix - North open?
Extended Stay America Select Suites - Phoenix - North is open now. It will close tomorrow at 12:00 a.m.