Extended Stay America Select Suites - Phoenix - North

Anonymous 

on Expedia

5 years ago

From the moment I arrived I had a sour taste about this place. The front desk was closed (6pm) I called for assistance, the guy was not friendly at all. I greeted him, he didn't greet me back. Once we got to the room, we pulled the sheets back and there was hair in between the sheets. The bed was so uncomfortable. I could feel the middle bar from the frame that the mattress was sitting on. When I selected this hotel it was priced at $61 by the time I paid taxes, fees, towel fees, and hidding fees my total was $153. I could h... read more

Fatima 

on Expedia

5 years ago

Unsatisfied I was traveling for a softball tournament. My son was injured at school on Friday and changed our plans to travel that next day. I called and explained the situation. The agent over the phone was understanding and compassionate. He called the hotel and made the changes for us to check in on Saturday instead I explained we still need the room. He said the hotel was going to waive the fee and we where confirmed for Saturday check. He said the confirmation was the same. After a long day of softball my husband and da... read more

Anonymous 

on Expedia

6 years ago

This was the worat experience of my life, there was ant all over the floor when they climed up the sheet into the bed i asked for new sheets etc they told me i couldnt have them until after 3 i went back after 3 they told me i couldnt have any until the room was gonna be cleaned i stayed 3 days and not one person came to clean the room i slept without sheets for 2 days ! When i first called the hotel to see if i could check 

Ashley 

on Expedia

6 years ago

It was horrible. Sheets were dirty and had hair in them. The staff was rude 

Anonymous 

on Expedia

6 years ago

Ignorant My was at this hotel for 4 days and then asked to leave because of an ankle monitor he was wearing. Hotel said it was against policy when asked to see the policy we were told we will refund your remaining days please leave. The hotel isn’t that well kept, they discriminate against people and are ignorant as all hell. Don’t waste your time or money with this hotel. 

Anonymous 

on Expedia

6 years ago

Never was even able to check another tell if you get nobody in the lobby at 8:30 in the evening on a Friday 

Cathy 

on Expedia

6 years ago

Not for Vacationing I was not prepared to stay at an extended stay. For anyone vacationing ... I do not recommend it. All you get is a room. You do everything from getting your own towels between 4p - 10p to taking trash out to dumpster.