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Extended Stay America Select Suites - Phoenix - Peoria - Sun City
- Hotels
- Peoria, AZ
About this business
Location details
8949 West Sweetwater Avenue, Peoria, AZ, 85381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
HORRIBLE This experience was a semantic nigjtmare. I thought I was gonna die this night, do NOT ever stay here. People constantly knocking on my door after 2 AM, the police banging on a door at 2 AM which I thought was mine because of how thin the walls are. The fridge in our room sounding like it’s gonna blow up every 30 minutes. The whole place wreaks of cigarettes, this is more of a LONG-TERM stay so a bunch of lifeless middle aged people who want to talk to anybody they can.
Business response:
We appreciate your honest feedback and highlighting these concerning issues, Kyle. As a standard, we will communicate your concerns to the proper channels so that they are addressed and fixed for all our future guests. We appreciate the opportunity to host you and we hope you enjoy your future travels.
They do not clean rooms at all during the entire stay, you have to do it yourself plus you must pay for the towels or the sheets if you in need of any. Never heard of such a thing. I will never book the room with them again.
Business response:
Thank you for taking the time to review your stay. We are saddened to see that we failed to exceed your expectations, Mirsada. Thank you for giving us an opportunity to host you. We wish you all the best in your future travels.
Business response:
We apologize that you did not enjoy your stay with us, Bashar. Our team strives to provide our guests with excellent stays, and we are disappointed this was not the case for you. Thank you for being our guest and we wish you all the best in your travels.
The day clerk was rude and took a long time to assist us
Business response:
Thank you for your review, Cassandra. We are pleased to see that you enjoyed the room but apologize for the encounters you had with the staff that left you feeling disappointed. This is an area that we take great pride in, and we can't apologize enough that we did not satisfy your expectations in this area. Thank you for shining a light on the areas that we can improve upon - and we hope that all your future travels are wonderful ones
Not only would I never stay here again I would never recommend anyone stay here ....the so called "beds" are like military cots....and super uncomfortable. The shower was lesking and had a hole in it it looked like someone tried to fix with brown chewing gum. And of course my room (and head ir the bead) was directly next to the noisy elevator.....its also right next to the noisy highway. And i m pretty sure i heard gun shots the first night i was there.
Business response:
Hello Corinne. We appreciate your honest feedback and highlighting these concerning issues. As a standard, we will communicate your concerns to the proper channels so that they are addressed and fixed for all our future guests. We appreciate the opportunity to host you and we hope you enjoy your future travels.
Business response:
Thank you for taking the time to review your stay with us, Jeff. We apologize that you did not enjoy your time with us and apologize for any issues that you had during your time with us. Thank you for allowing us to host you and we wish you all the best in your future travels.
Roaches!! Roaches!!No towels! No toilet paper! Roaches roaches roaches!!! We stayed for over a week and let the property know the day after check in. They didn’t not do spray till the day before we left. And it didn’t help. No housekeeping. No towel exchange. We even ran out of toliet paper. They literally gave us a roof overhead. Nothing else.
Business response:
Thank you for your detailed and candid review, Erin. We truly appreciate you taking the time to share these details with us and can't apologize enough that we disappointed you. We strive to provide an elite level of service and are so sorry that this did not come across during your time with us. We will address these concerns with our team and look forward to making the necessary adjustments for all our future guests.
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Peoria - Sun City
How is Extended Stay America Select Suites - Phoenix - Peoria - Sun City rated?
Extended Stay America Select Suites - Phoenix - Peoria - Sun City has a 3 star rating with 1,758 reviews.
When is Extended Stay America Select Suites - Phoenix - Peoria - Sun City open?
Extended Stay America Select Suites - Phoenix - Peoria - Sun City is open now. It will close tomorrow at 12:00 a.m.