Extended Stay America Select Suites - Provo - American Fork

Kimberly 

on Expedia

2 years ago

There are no amenities. This is not designed for overnight travel stays. There are no kind of amenities. It is designed for extended stays only where you bring everything but towels and bedding. No cups for a glass of water literally nothing so be aware of that. 

John 

on Expedia

2 years ago

Room is ok except heater ,smelled like someone peed inside of it. Stunk the whole room could not be used whole night 

Christina 

on Expedia

2 years ago

We didn’t stay. After getting discharged from the hospital at 10:30p we were exhausted. We arrived at the hotel to find no one at the front desk and a sign saying to use the phone on the wall. After holding for more than 15 minutes, I was told it would be another 15-20 minutes before the front desk person arrived. And I was told I needed to wait in the lobby, where there was no seating, and then I was hung up on. I left, went to my car, and booked another hotel. I would like my pre-paid reservation to be refunded. 

Talia 

on Expedia

3 years ago

Do not stay here This hotel should be closed down. The smell of cigarette smoke was so overwhelming we immediately left. This must be a refugee for the local homeless. Seriously do not waste you money like we did. 

Ofelia 

on Expedia

3 years ago

After paying a hundred and fifty for the room that specifically came with a kitchen we found out there is not so much as a cup or fork in the kitchen. Not the plastic water cup rooms usually come with. Literally nothing. Everything is extra cost on top of the already costly room. Want pots and pans? Pay for the cooking package. Want plates and forks? Pay for the dining package. Want coffee in the morning? You guessed it.. pay for a whole coffee maker. There is nothing to make coffee at all in the room. And if purchased it’s ... read more

CC 

on Expedia

3 years ago

I liked being able to come and go as I pleased and that with a phone call someone was available at the front desk. However, employees were smoking just outside the entrances and the adjoining room's air-intake was bringing the smoky air in. The elevator smelled like a dirty ashtray. Fellow tenants were heard screaming at odd times of the day and night and one occupant played low bass music that shook the floor and windows. Floors were not clean upon check-in. Shower water pressure was low and head was clogged. Grease splatte... read more

allardyce 

on Expedia

3 years ago

Good thing the scenery was good… This was a horrible experience. The inly reason I got this hotel is because they had a stove. When I ask the front desk for a skillet and pots and pans to use in the room they told me I had to buy them. I was there for 2 nights. Why would I buy pots and pans when I’m on vacation. They didn’t even have cups or plasticware. The room was dirty and uncomfortable to sleep in. The mattress might as well been on a cot. The frame was unstable and moved where I rolled over in the bed.