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Extended Stay America Select Suites - Richmond - West End - I-64
- Hotels
- Glen Allen, VA
About this business
Location details
10961 West Broad Street, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Steve, thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
William, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Just ok Poor check in. Booked room for a Friday and Saturday night, clerk was trying to charm me a early check in fee for checking in Saturday morning at 0130 in the am. Just a very odd situation.
Business response:
Thank you for staying with us and taking time to post your review. We apologize for what occurred at check-in. You have our assurance we will learn from your situation so we are better equipped to provide a first-rate experience to all of our guests. Thank you again. We hope to have the opportunity to make your next stay a complete success. Sincerely, Hotel Management
When don't have a lot of money this accommodation can help you strength your funds. Free breakfast or you can stick your room with food you can prepare. Free parking and wifi. Nearby mall and grocery store. Comfort mattress to sleep on. CLEAN! Gave me a home like feeling. Staff was professional and friendly. I'll do plan to stay here again. Hoping I find a great deal again on Hotels.com.
Business response:
Ivy, we appreciate you taking the time to review your experience at Extended Stay America. It feels good to know you enjoyed the convenience of our ideal location and that you felt you got a great deal by choosing to stay with us. On behalf of everyone here, we thank you for the comments invite you to enjoy this feeling of being at a home on a future date. Sincerely, Hotel Management
The free WiFi was okay but could be better for gaming console and should have better breakfast for those staying longer than a day
Business response:
Nirali, thank you for choosing Extended Stay America. We are pleased to know you had a pleasant time with us and hope to see you back in the future. Sincerely, Hotel Management
Best hotel in area great prices Excellent clean room nice staff
Business response:
Antonio, thank you for the fantastic review of Extended Stay America. We're delighted to know you found us to be at a fair price and that you loved your well-kept room. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Room smelled like cigarette smoke. There was a tampon wrapper in the bathroom trash can.
Business response:
Please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has been serviced. We will revisit our deep cleaning program so that we can provide a much better experience in the future. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
It was really clean!! The room was nice. I would definitely get a room from there again
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Richmond - West End - I-64
How is Extended Stay America Select Suites - Richmond - West End - I-64 rated?
Extended Stay America Select Suites - Richmond - West End - I-64 has a 4.3 star rating with 1,280 reviews.
When is Extended Stay America Select Suites - Richmond - West End - I-64 open?
Extended Stay America Select Suites - Richmond - West End - I-64 is open now. It will close tomorrow at 12:00 a.m.