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Extended Stay America Select Suites - Shreveport - Airport
- Other
- Shreveport, LA
About this business
Location details
5725 Financial Plaza, Shreveport, LA, 71129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
CAUTION! DONT STAY HERE!! it was a housing project in rural Louisiana portrayed on hotels .com as a hotel. As I walked down the hall to my room the odor of weed and soiled diapers filled the air. I did not fell safe staying at this motel.
Business response:
Thank you for taking the time to review your recent stay at our hotel, Huntly. We are so sorry that you did not enjoy your time with us - and wish that our accommodations had better met your needs during this stay. Thank you for letting us know how we are coming across.
Dirty, bleak, and dark. This was by far the dirtiest hotel room I have ever stayed in. There was so much grime on the outside of the refrigerator that I refused to touch it to open it. Then to top it off, the toilet took two hours to fill the tank and would not flush during that time. Unacceptable.
Business response:
We appreciate your honest feedback and highlighting these concerning issues, Nicolle. As a standard, we will communicate your concerns to the proper channels so that they are addressed and fixed for all our future guests. We appreciate the opportunity to host you and we hope you enjoy your future travels.
Roaches as soon as I opened the door, Very strong marijuana smell. It was late when I checked in. If it was earlier, I would have left.
Business response:
Thank you for taking the time to rate your stay with us, Sylvester. We sincerely apologize for the issues that you encountered with the overall cleanliness and will make sure that we communicate with our housekeeping team directly to avoid this issue in the future. Thank you for allowing us to host you and we wish you the best in your future travels.
The staff was nice, but that cigarette smoke was to much. I didn’t know I chose a smoking area and it was horrible on that 3rd floor. I had to go to work smelling like cigarettes cause it was all over the place. The bed was to small for two people and It was supposed to be double beds.
Business response:
Thank you for taking the time to review and rate your stay with us, Misty. We sincerely apologize that your time with us was not the exceptional one that we intended for you and will make sure that we communicate these concerns with the proper channels for immediate action and resolve. Thank you for allowing us to host you and we wish you the best in your future travels.
Worst place to stay. Worst place to stay. Price was inexpensive for a week stay but I am guessing due to the roaches they have and the toilets not working properly. Room that was reserved first had a leaking toilet so they moved us. A day later someone came in with a key card and stated they gave him that room. Luckily I was there and had to get issue squared away because I got front desk personnel telling me we had to check out when my week was already paid for smh. After the week I told them my husband would be getting lai... read more
Business response:
Hello Vanessa. Thank you for highlighting the areas that deserve our attention and need improvement. We hate to see that this was not the exceptional experience that we intended for you, and would love to welcome you back so that we can show you the wonderful experience you can have at WoodSpring Suites.
Roaches
Frequently asked questions about Extended Stay America Select Suites - Shreveport - Airport
How is Extended Stay America Select Suites - Shreveport - Airport rated?
Extended Stay America Select Suites - Shreveport - Airport has a 2.8 star rating with 617 reviews.
When is Extended Stay America Select Suites - Shreveport - Airport open?
Extended Stay America Select Suites - Shreveport - Airport is open now. It will close tomorrow at 12:00 a.m.