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Extended Stay America Select Suites - Shreveport - Airport
- Other
- Shreveport, LA
About this business
Location details
5725 Financial Plaza, Shreveport, LA, 71129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Didn’t like that they did not have hot water and they didn’t even bother telling me when i checked in
Business response:
Dear Pablo, Thank you for sharing your feedback with us. We appreciate your insights regarding the issue you encountered during your stay. We sincerely apologize for any inconvenience caused by the lack of hot water. This oversight does not align with our commitment to providing exceptional service. Your comments have been noted, and we will take appropriate measures to ensure a more seamless visit for future guests. We value your patronage and hope for the opportunity to welcome you back in the future for a more enjoyable e... read more
A fold out bed? Are you kidding me?
Business response:
Dear Justin, Thank you for taking the time to write a review of your stay. We apologize if the fold-out bed did not meet your expectations. We understand that preferences can vary, and we appreciate your feedback. Our team aims to ensure our guests have a comfortable stay, and we value your input as we strive to improve our accommodations. We hope you will consider giving us another chance to provide you with a more pleasant stay.Sincerely,Hotel Management
Hallway smells like bleach and No receptions on duty, room smells like smoke and fire alarms going off every 30/45mins. Not what I expected.
Business response:
Dear Nnamdi, Thank you for taking the time to review your experience. We apologize for the inconvenience you experienced due to the odor and fire alarm and for our inattentive front desk staff. We aim to provide our guests with fresh, well-serviced accommodations to ensure a seamless visit, but we regret this was not accomplished. Your comments will be shared with the appropriate teams to prevent future recurrence. We hope you give us another opportunity to make it up to you on your next visit.Sincerely,Hotel Management
Trip Ac was not working, the hall smelled like cigarette all the time, too much dust and not very clean rooms, the front desk staff were very friendly, that was the best part , beds not comfortable neither pillows, and since we didnt stay longer than 2 days there was no room service, we had to clean our own rooms
Business response:
Thank you for taking the the time to review your stay with us, Martin. We sincerely apologize that this was your experience as we always work hard to create a wonderful stay. We will make sure that we address these concerns with management for proper action and resolve.
CAUTION! DONT STAY HERE!! it was a housing project in rural Louisiana portrayed on hotels .com as a hotel. As I walked down the hall to my room the odor of weed and soiled diapers filled the air. I did not fell safe staying at this motel.
Business response:
Thank you for taking the time to review your recent stay at our hotel, Huntly. We are so sorry that you did not enjoy your time with us - and wish that our accommodations had better met your needs during this stay. Thank you for letting us know how we are coming across.
Dirty, bleak, and dark. This was by far the dirtiest hotel room I have ever stayed in. There was so much grime on the outside of the refrigerator that I refused to touch it to open it. Then to top it off, the toilet took two hours to fill the tank and would not flush during that time. Unacceptable.
Business response:
We appreciate your honest feedback and highlighting these concerning issues, Nicolle. As a standard, we will communicate your concerns to the proper channels so that they are addressed and fixed for all our future guests. We appreciate the opportunity to host you and we hope you enjoy your future travels.
Roaches as soon as I opened the door, Very strong marijuana smell. It was late when I checked in. If it was earlier, I would have left.
Business response:
Thank you for taking the time to rate your stay with us, Sylvester. We sincerely apologize for the issues that you encountered with the overall cleanliness and will make sure that we communicate with our housekeeping team directly to avoid this issue in the future. Thank you for allowing us to host you and we wish you the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Shreveport - Airport
How is Extended Stay America Select Suites - Shreveport - Airport rated?
Extended Stay America Select Suites - Shreveport - Airport has a 2.9 star rating with 627 reviews.
When is Extended Stay America Select Suites - Shreveport - Airport open?
Extended Stay America Select Suites - Shreveport - Airport is open now. It will close tomorrow at 12:00 a.m.