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Extended Stay America Select Suites - Shreveport - Airport
- Other
- Shreveport, LA
About this business
Location details
5725 Financial Plaza, Shreveport, LA, 71129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Roach hotel Don’t forge your raid when you stay here the roaches are every where but besides that it’s alright
Business response:
Thank you for your comments. We take suspected pest sightings very seriously and take swift action to be sure our property stays bug-free. Time of year and weather play a big role in controlling pests, just like in homes, so sometimes it takes longer than any of us want to see results. We are distressed that you got such a bad impression of our hotel we are sorry for disappointing you.
Business response:
Thank you for taking time to rate our hotel. We are sorry you did not enjoy your stay with us.
The room smelled like cigarette smoke. Towels were very small.
Business response:
Thank you for reviewing our hotel. We are so sorry to hear that you had an unpleasant experience during your stay with us. There is almost nothing worse than smelling smoking odors when these smells are offensive and also the experience with the towels not to your liking We’re so sorry that you had a disappointing stay.
Never Again Call a few hours before arrival to let front desk know that we would be arriving late. I had to literally called 6 times within 3 hours before i got at answer and when i did get someone she had me on speaker, hard to understand each other on top of her having a conversation with someonein the background. From 1pm until 4pm, at check-in clerk was nice but a roach was coming down the wall and i said oh Lord it's a roach on the wall. Her response was 'OH LORD', get to the room and my husband killed 2 roaches. Hair w... read more
Room was smelly like someone vaped or had smoked marijuana. Air conditioning was horrible Beds were cheap and uncomfortable.
Business response:
I'm so terribly sorry to read about your disappointments. Thank you for your feedback so we can look into these issues and address them.
Roach Motel The room was nasty. 3 roaches upon entering the room. Read the other views about roaches and thought people were making it up. Nope. Roach city in my room. Those reviews with a 10 rating must've been the lucky ones or relatives of workers here. Repeated calls to the front desk were useless as nobody picked up. Unless this is the ONLY hotel you can find in the area, find another place to stay. Not sure how this hotel is still in business being so dirty.
Business response:
We are sorry you did not enjoy your stay with us. Thank you for rating our hotel.
Don’t recommend
Business response:
I'm so sorry to hear that we did not make a positive impression on you during this stay. We wish you the very best in your future travels.
Pray Loud music till 1am then gunshots then someone was banging on a door so hard the door to my entire room and cabinets were shaking
Business response:
I'm so sorry to hear about your unsatisfying stay. This is not what we intended for you and hope your future travels are truly wonderful ones.
Frequently asked questions about Extended Stay America Select Suites - Shreveport - Airport
How is Extended Stay America Select Suites - Shreveport - Airport rated?
Extended Stay America Select Suites - Shreveport - Airport has a 2.8 star rating with 617 reviews.
When is Extended Stay America Select Suites - Shreveport - Airport open?
Extended Stay America Select Suites - Shreveport - Airport is open now. It will close tomorrow at 12:00 a.m.