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Extended Stay America Select Suites - Shreveport - Airport
- Other
- Shreveport, LA
About this business
Location details
5725 Financial Plaza, Shreveport, LA, 71129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was smelly like someone vaped or had smoked marijuana. Air conditioning was horrible Beds were cheap and uncomfortable.
Business response:
I'm so terribly sorry to read about your disappointments. Thank you for your feedback so we can look into these issues and address them.
Roach Motel The room was nasty. 3 roaches upon entering the room. Read the other views about roaches and thought people were making it up. Nope. Roach city in my room. Those reviews with a 10 rating must've been the lucky ones or relatives of workers here. Repeated calls to the front desk were useless as nobody picked up. Unless this is the ONLY hotel you can find in the area, find another place to stay. Not sure how this hotel is still in business being so dirty.
Business response:
We are sorry you did not enjoy your stay with us. Thank you for rating our hotel.
Don’t recommend
Business response:
I'm so sorry to hear that we did not make a positive impression on you during this stay. We wish you the very best in your future travels.
Pray Loud music till 1am then gunshots then someone was banging on a door so hard the door to my entire room and cabinets were shaking
Business response:
I'm so sorry to hear about your unsatisfying stay. This is not what we intended for you and hope your future travels are truly wonderful ones.
Smoking everywhere in the halls and elevator. Roac
Business response:
I'm so sorry to hear about your unsatisfying stay. This is not what we intended for you and hope your future travels are truly wonderful ones.
Don’t Do It Roaches Roaches Roaches.. cut the light on they came out running, in the shower on the tv on the walls on the tv stand they was some crawling on my clothes ,,, disgusting! I got a refund and found another room to stay at
Business response:
Thank you for your comments. We take suspected pest sightings very seriously and take swift action to be sure our property stays bug-free. We are distressed that you got such a bad impression of our hotel we are sorry for disappointing you.
Roach in infested I had a weekend business trip and decided to stay at this establishment and I am living to regret it. First off my room looked nothing like what's advertised it small and not clean lint was over the floor and roaches where every where. There wasn't anyone working the fromt desk after hours to give notice to about the condition of the room. My second night was more terrifying than the first being awaken by y roaches in my bed and all over the bathroom. I ended up leaving in the middle of the night checking i... read more
Business response:
Oh no! That is never a pleasant sight and we apologize that you had this experience. We do sanitize rooms after each check-out to ensure bugs are not present. We appreciate your feedback so we can stay on top of this issue.
+ Staff was friendly. - Website allowed me to book a non smoking room and all they had available within 12 minutes of booking was a smoking room. Made it hard to breathe, left in the middle of the night to sleep in my car so I could breathe better. On top of that, I had to wait 23 minutes to get someone on the phone in the lobby just to check in. What a waste of almost $100 dollars!!!
Business response:
Oh no....we are so sorry we disappointed you. Thank you for mentioning the friendly staff. They work hard to make every guest's experience a great one and it truly is heartbreaking to know that we let you down.
Frequently asked questions about Extended Stay America Select Suites - Shreveport - Airport
How is Extended Stay America Select Suites - Shreveport - Airport rated?
Extended Stay America Select Suites - Shreveport - Airport has a 2.9 star rating with 627 reviews.
When is Extended Stay America Select Suites - Shreveport - Airport open?
Extended Stay America Select Suites - Shreveport - Airport is open now. It will close tomorrow at 12:00 a.m.