Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.

Ronisha 

on Expedia

4 years ago

Light fixtures were missing bulbs, hole in bathroom door, roaches crawling in tub and the heat only blew out cold. Yes it was a last minute stay still expected better than that. Chairs had stains on them as did the floor woke up feeling horrible this facility needs a complete shutdown deep clean and exterminator. 

Anonymous 

on Expedia

4 years ago

The room I booked was used, someone was staying there. This not respectful 

Anonymous 

on Expedia

4 years ago

Gross, Dangerous Area, Filthy Where to begin... people were smoking pot on the stairwells every day. The cabinets had old food inside. A couple of homeless people broke into a room and the police came. Countertops were dirty. Tub backed up. Carpet left dirt on my socks. And bags of trash sat in the middle of the main walkways for over 72 hours. I thought booking a different EStay we'd have a better experience...not the case. It seems this entire chain doesn't recognize or value customer service, cleanliness or repeat busines... read more

John 

on Expedia

4 years ago

First given a room under construction and ended up in. Room with a bag of potatoes in it. Stale smell in room 

Jerry 

on Expedia

4 years ago

The worst 

Virgel 

on Expedia

4 years ago

Desk clerk stole room Book this room with my points for a friend who is in between houses and the clerk at the desk stole her room claiming she was on a no rent to list. When I called and asked for manager he refused to put one on the phone. My friend said he had done this a month and a half ago when she booked a room and paid. He claimed it was cancelled but cash app never got refund from hotel. Now it makes sense. I need my points back from hotels dot com who must recover it from extended stay. 

Joel 

on Expedia

4 years ago

Dont Stay here 

Kelly 

on Expedia

5 years ago

Nope Never Again Terrible Place Terribly dirty and the shower barely worked, no hot water, the drain was clogged so you stand in cold water. The TV was unusable because the remote was missing. Noise level high all night long from the parking lot. Upon check out the police were onsite looking for a suspect registered at the hotel.