Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.

Anonymous 

on Expedia

5 years ago

The GM stole my credit card info. Did not stay here!!!!!! 

Sariah 

on Expedia

5 years ago

Bugs everywhere inside, outside. 1st room, replacement room. 

Anonymous 

on Expedia

5 years ago

I arrived in town on Monday March 9th. My room had bed bugs I was offered to switch rooms the next day, Tues March 10th, in the afternoon. I requested to see General Manager, and assistant manager she could help me. Didn't have option to speak to GM. She stated the protocol is customer move to another roommaintenance chec 

Rob 

on Expedia

5 years ago

Depressing The room condition was filthy . The furniture was in poor shape. The exterior walkways are littered with garbage and the siding was filthy. The operators need to hire some skilled maintenance people to clean up the grounds and rooms. Would not refer anyone to stay at this hotel. 

Rose 

on Expedia

5 years ago

1) This property was filthy inside and out. It started in the lobby. Dirty floor and walls. Area where breakfast was messy and dirty. 2) Stairs to second floor had not been swept in weeks. Trash everywhere 3) My room was filthy with kitchen cabinets falling off the hinge and old finger prints on them. The shower drain was not working so I had to shower in a puddle of water. When I laid out the ironing board and there was a layer of dust on it. it was so bad that I started sneezing severely. I would have left when I first got... read more

Jennifer 

on Expedia

5 years ago

Pay a few bucks more for another hotel The hotel was absolutely disgusting. It wasn’t clean, the furniture was in horrific condition and I definitely saw a roach. 

Anonymous 

on Expedia

5 years ago

The room was actually clean, but the Outside stairwells, sidewalks, etc were a terrible mess, full of gum everywhere and trash. The sidewalks were never swept during my 11 day stay. The last time I stayed, my room was never cleaned, although it is supposed to be on Fridays. Out of coffee cups one day, and alot of guys "hanging" around the parking lot. 

Tiffany 

on Expedia

5 years ago

Blood stains There was blood stains on the bathroom counter. Tv did not work. Trash had stuff in it. Room was dingy. Would have left if we didn't get in at 1am and need to sleep. Won't be staying again.