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Extended Stay America Select Suites - Tampa - Brandon
- Hotels
- Brandon, FL
About this business
Location details
330 Grand Regency Blvd., Brandon, FL, 33510, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fue pero le el lugar holistic mucho a sigarrillo dentro de la habitación
Business response:
We appreciate you choosing our hotel. We are very sorry you were disappointed. Our goal is always on the comfort and satisfaction of our guests. Therefore, we apologize for any concerns or frustrations you experienced during your time with us. We hope you will reconsider staying with us again the next time you are in the area. Sincerely, Hotel Management
That room was so old and rusty. They need to update the room. The floors smelled disgusting. I had to go and get my own sheets to put on the bed because i didn’t trust that theirs were even washed.
Business response:
Thank you for staying at our hotel. We apologize for the disappointment you had with the condition of your suite. We will share your comments with the appropriate individuals when we plan for renovations. We are sorry for the inconvenience caused and hope you will reconsider staying with us in the future. Sincerely, Hotel Management
Our room was 158 , We had roaches and bed begs. My daughter and myself were bitten, serveral times. Our toilet had a difficult time flushing. The water pressure temperature was not as hot all the time . We were traveling from Las Vegas and none of the amenities for services were explained to us upon check in. Only outlets in the kitchen area and 1 behind bed. No other outlets present. The bathroom did not work even after resetting it .
Business response:
Thank you for the review regarding your visit. We are extremely sorry to read about your experience and apologize for the condition of the accommodation assigned to you. We follow the most rigorous industry standards when it comes to the cleanliness and pest control of our rooms and has shared your comments with our pest control provider. The room you occupied will be professionally inspected and treated as a precaution. We have also discussed your feedback with our housekeeping and maintenance staff so that they can take th... read more
Horrible disgusting dirty and drug laden This hotel is a haven fir drug use and drug deals. The room was filthy and there were dead bugs in the dresser drawers. A group of drunk men cat called my wife as she was taking our luggage down to the car using language that would make a sailor blush. People were hanging out in the parking lot smoking pot and the was trash everywhere. 15 minutes after checking in we were leaving and couldn’t get out of there quick enough. They wouldn’t even refund my money so I had to dispute the cha... read more
Business response:
Joel, thank you for taking the time to show us your concerns. We apologize for the issues outlined and the difficulties you and your wife endured while here. We take the safety and security of our guests very seriously and have shared your comments with our management team. We will investigate the circumstances described and take appropriate action. Thank you also for your time; you have our assurance that we will address this appropriately. We wish you safe travels. Sincerely, Hotel Management
Just overall much worse than the picture. Roomed smelled like a cigarette.
Business response:
Zachary, thank you for your review. We are genuinely sorry for the unpleasant smell in your room and regret the inconvenience caused. Your concerns will be discussed with our housekeeping team to ensure we better serve our guests. We hope you will allow us an opportunity to welcome you back on your next visit to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - Brandon
How is Extended Stay America Select Suites - Tampa - Brandon rated?
Extended Stay America Select Suites - Tampa - Brandon has a 2.7 star rating with 3,197 reviews.
When is Extended Stay America Select Suites - Tampa - Brandon open?
Extended Stay America Select Suites - Tampa - Brandon is open now. It will close tomorrow at 12:00 a.m.