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Extended Stay America Select Suites - Tampa - Brandon
- Hotels
- Brandon, FL
About this business
Location details
330 Grand Regency Blvd., Brandon, FL, 33510, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I don’t recommend anyone coming here at all what so ever they claim it’s a non smoking area but all I smell it cigarettes , they bath tub is dirty looks rotten and plus I saw roaches on the stove . I honestly couldn’t stay there cause I’m allergic to roaches so I got my money back . SO DONT GO HERE !!!!
Business response:
Thank you for taking the time to share your review with us. Please accept our apologies regarding the negative experience you had during your stay at our hotel. We work hard to provide our guests with a pleasant experience, and obviously we fell short of this. We are a non-smoking hotel, but on a rare occasion, a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. We are also sorry for the insects you reported in your room. Our pest control provider does service our hotel ... read more
There waa so many roaches! Ugh so disgusting... i didnt even want to stand on the shower floor because it had dirt in it too. There was at least 3 roaches the first hour i was there
Business response:
We sincerely apologize for the situation you described. You are absolutely correct to expect a comfortable, clean, and insect-free environment when staying with us. Although we treat regularly, to uphold our company's high standards, we have contacted our pest control provider to address the issue as quickly as possible. Thank you for bringing this to our attention. We work hard to make our guests happy, and we obviously failed in this case. Hopefully, you will consider us as your hotel of choice if you are in the area again... read more
HAS BED BUGSS AND REFUSED TO PAY ME MY MINEY BACK AFTER MY HUSBAND GOT A ALLERGIC REACTION
Business response:
Dear Sophie, Thank you for bringing your concerns to our attention. We take these matters very seriously and will take the necessary actions to ensure your concerns are properly addressed. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - Brandon
How is Extended Stay America Select Suites - Tampa - Brandon rated?
Extended Stay America Select Suites - Tampa - Brandon has a 2.7 star rating with 3,197 reviews.
When is Extended Stay America Select Suites - Tampa - Brandon open?
Extended Stay America Select Suites - Tampa - Brandon is open now. It will close tomorrow at 12:00 a.m.