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Extended Stay America Select Suites - Tampa - Brandon
- Hotels
- Brandon, FL
About this business
Location details
330 Grand Regency Blvd., Brandon, FL, 33510, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Trust me, it’s not even worth $80 stay. Reeks of weed and musk, poor lighting, zero service, they nickel and dime you for everything, you have to talk to a computer befor taking to anyone at the front desk which is locked, they won’t even deal with you unless you call into the automated service line. Overall it is outdated and sucked. I have regretted staying here for just 1 night. Unless your so desperate for a room, it’s a horrible experience and hotel stay. Reminds me of a refugee camp.
Business response:
Dear Tong, We apologize for the experience you had during your stay at our hotel. Our goal is to provide exceptional hospitality to every guest, and we regret that we did not meet your expectations. We appreciate your feedback and hope that you will give us another chance to make it right. We will do everything in our power to ensure that your next stay with us is a memorable one. Thank you again for taking the time to share your thoughts with us.Sincerely,Hotel Management
No cooking utensils (Pots, dishes, silverware, etc). Lipstick on my towel. Grossed me out. Dirty bathroom floor (layer of fine dirt, made my feet dirty when I got out of shower. Bathrub drained slowly after shower.
Business response:
Thank you, Pam, for sharing your experience. We sincerely apologize for the issues you encountered with the cleanliness and lack of cooking utensils. This is not the standard we strive to uphold, and we understand how disappointing this must have been. Your feedback has been shared with our team to ensure immediate improvements. We appreciate your comments and hope you will consider giving us another chance to provide a better experience.Sincerely,Hotel Management
Había chiripas y el baño estaba sucio la bañera muy mala presentación
Business response:
Dear Daniela, Thank you for your honest feedback. We are genuinely sorry to hear about the condition of your room, particularly the cleanliness of the bathroom and the state of the bathtub. We understand how frustrating and disappointing this must have been for you. Your experience does not reflect the level of care we strive to offer our guests, and we will address these issues with our housekeeping and maintenance teams to ensure improvements are made. We hope you will consider giving us another opportunity to provide you ... read more
This place is like staying next door to a trap house do not recommend
Business response:
Dear Tara, We apologize for the negative experience you had during your stay. Your feedback is important, and we are committed to improving the environment for all our guests. Please be assured that we are addressing these concerns promptly. Thank you for bringing this to our attention.Sincerely,Hotel Management
This place was the worse I’ve stayed in. So discussing, the carpet was so dirty, roaches in the kitchen, no soap or towels in the bathroom, cigarette smell in the room. We arrived close to midnight and there were so many people out smoking and hanging out that made me feel so unsafe. We stayed with our 2 little children and I got no sleep praying the night would be over to get out of that place. HORRIBLE!!!!!
Business response:
Dear Yanisleidy, We deeply regret the distressing experience you had during your stay. Your concerns about cleanliness, safety, and the lack of amenities are taken very seriously. We apologize for the discomfort and anxiety this caused, especially with your children present. This situation does not reflect our standards, and we are implementing immediate changes to address these issues. Your feedback is crucial in helping us improve our services. We hope you will give us another opportunity to provide a safer and more comfor... read more
Frequently asked questions about Extended Stay America Select Suites - Tampa - Brandon
How is Extended Stay America Select Suites - Tampa - Brandon rated?
Extended Stay America Select Suites - Tampa - Brandon has a 2.7 star rating with 3,197 reviews.
When is Extended Stay America Select Suites - Tampa - Brandon open?
Extended Stay America Select Suites - Tampa - Brandon is open now. It will close tomorrow at 12:00 a.m.