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Extended Stay America Select Suites - Tampa - Brandon
- Hotels
- Brandon, FL
About this business
Location details
330 Grand Regency Blvd., Brandon, FL, 33510, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The rooms need to be updated especially the bathroom.
Business response:
Dear Mark, Thank you for sharing your observations. We apologize if our accommodations did not meet your expectations. We are committed to continuous improvement and value your feedback as it helps guide our efforts in upgrading our facilities, particularly the bathrooms. We hope to have the opportunity to host you again in the future, providing a stay that reflects our dedication to guest comfort and satisfaction.Sincerely,Hotel Management
Look cleaned but roaches came from every where
Business response:
Dear QUANISHA, Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with pests during your stay. Please know that we take cleanliness and pest control seriously, and we are actively addressing this issue with our team to ensure it does not happen again. Your feedback is valuable to us as we strive to provide a comfortable and enjoyable stay for all our guests. We hope you will give us another chance to exceed your expectations in the future. Sincerely,Hotel Management
As soon as we pulled up there were police but let me start off by saying this is the type of hotel where you have workers staying there that work in the area for a limited time until their job is done this is not an average hotel again these are actually long term rentals that the seasonal workers can stay in.
Business response:
Dear Anjeanette, Thank you for sharing your observations. We apologize for any inconvenience caused by the presence of police or the nature of our hotel's accommodations. We do offer extended stay options for workers in the area, and we strive to provide a comfortable and safe environment for all guests. Your feedback is important to us, and we will continue to work towards ensuring a positive experience for everyone. We hope to have the opportunity to enhance your experience in the future.Sincerely,Hotel Management
I never stayed. But Expedia allowed me to book it when they were already closed on checking in. Never got a refund. Expedia says it was on the hotel to give it back
Business response:
Dear James, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur in the future.Sincerely,Hotel Management
Cockroaches in the room. The shower was nasty, dirty shower curtain with black mold and mildew. Butn marks all over the carpet and countertop.
Business response:
Dear Anthony, We deeply regret the unsatisfactory conditions you encountered during your stay, with the cleanliness and maintenance. These fall far below our standards, and we sincerely apologize for any discomfort or inconvenience caused. Your feedback is crucial, and we will immediately address these issues to ensure a more hygienic and pleasant experience for all our guests. Your concerns have been shared with our housekeeping and maintenance teams for thorough rectification. We appreciate your understanding and hope to h... read more
Frequently asked questions about Extended Stay America Select Suites - Tampa - Brandon
How is Extended Stay America Select Suites - Tampa - Brandon rated?
Extended Stay America Select Suites - Tampa - Brandon has a 2.7 star rating with 3,197 reviews.
When is Extended Stay America Select Suites - Tampa - Brandon open?
Extended Stay America Select Suites - Tampa - Brandon is open now. It will close tomorrow at 12:00 a.m.