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Extended Stay America Select Suites - Tampa - Brandon
- Hotels
- Brandon, FL
About this business
Location details
330 Grand Regency Blvd., Brandon, FL, 33510, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dangerous!!! Drug dealers Everywhere!! Move ALONG!!!
Business response:
Dear Kenneth, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur in the future.Sincerely,Hotel Management
Honest review I will never got back to this hotel! Roaches were in our hotel. Told front desk and all she said was”sorry call Monday -Friday to talk to the manger). Only had two towels . Went and asked for more the front desk told me”they are locked up”. Room smelled liked smoke. Had to call and report that so i don’t get charged . 100$ deposit (that had to be new it’s always been 50$). Also the lightening was terrible. Turns out we was missing a light bulb. Called the front desk to ask for one she told me”they didn’t have a... read more
Business response:
Dear Monica, Thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we truly value our guest's comments and opinions. We were sorry to read you had several issues during your stay, and we are grateful for your patience. Your feedback has been shared with our team to ensure similar issues are not made in the future. We assure you we are working hard to improve, and we would be honored to have you stay with us again.Sincerely,Hotel Management
Don’t Do It!!!! Roach infested No kind of housekeeping for the first 2 weeks You have to wash your own towels and you are only allotted 2 towels The rooms are old and broken down with a bad smell There is allot of drug activity in the hotel
Business response:
Dear Beatriz, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur in the future.Sincerely,Hotel Management
ROACHES. literally three live roaches in my room.
Business response:
Dear Hayleigh, Thank you for choosing us. Please accept our apologies for not meeting your expectations during your visit. We follow the most rigorous industry standards regarding our rooms' cleanliness and pest control. Your feedback is discussed with our housekeeping team, and the suite will be professionally inspected and treated as a precaution. Although such incidents are rare, we are very sorry for the problems you encountered. Please stay with us another time so we can provide you with a much more enjoyable experience... read more
Roach hotel. Roaches everywhere
Business response:
Dear Robert, We apologize for any inconvenience you experienced during your stay. Our team takes cleanliness seriously and promptly addresses any pest concerns reported. We encourage guests to reach out to our staff immediately so we can address any issues to ensure a comfortable stay. Thank you for bringing this to our attention.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - Brandon
How is Extended Stay America Select Suites - Tampa - Brandon rated?
Extended Stay America Select Suites - Tampa - Brandon has a 2.7 star rating with 3,197 reviews.
When is Extended Stay America Select Suites - Tampa - Brandon open?
Extended Stay America Select Suites - Tampa - Brandon is open now. It will close tomorrow at 12:00 a.m.