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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Roaches, Inconsistent Service, False Advertising I found a roach immediately after I got into the room and continued to find them throughout my stay. There were also millipedes and ants in the room. Strangely could not find the trash can for the room. Bathroom looks like it was renovated but the shower/tub are in need of serious repair. There was water damage and mold on the ceiling. The shower head started leaking out the sides (where it connects to the pipe coming out of the wall) when I turned it on. Linens seemed clean. ... read more
Business response:
Jana, we sincerely apologize for the difficulties you encountered in your room. It was upsetting to read about the housekeeping and maintenance issues which made your stay uncomfortable. Thank you for bringing these concerns to our notice, and we assure you the necessary remedial actions are taken by the respective teams to improve our future guests' experiences. It was also disappointing to read about the unprofessional service provided by one of our associates. We assure you to work on the feedback provided by you to enhan... read more
This hotel is dangerous. It is located about 5 miles from the airport. They provide no airport shuttle and the hotel is full of transient guests who are living there on a long term basis. My room was between a room that active all night with various people coming in and out. I didn't want to venture a guess as to what was happening there. I was awakened by a fight in the room on my other side when a man tried to collect his things from his girl friend and pounded on the door when she refused to open the door. Do not stay her... read more
Business response:
It is disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we failed in this attempt. Kindly note, our top priority is the safety and security of our guests and employees. Our team is well trained to handle any situation and maintains a good environment. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Room supposed to be no smoking but it had a strong cigarette odor
Business response:
Thank you for the review of your stay. We are sorry for the odor you experienced in your room and regret the inconvenience it caused. We are a non-smoking hotel, but on a rare occasion, a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. We understand your frustration and value your feedback. We hope you will reconsider and return so we can make it up to you. Sincerely, Hotel Management
1 Horrible false advertising no bbq grills as instructed Was told there were grills when i called then i was told there were no grills was told there was a stovetop which there was only one workinng stovetop another missing bought food for nothing waisted my money called and no one had a solution never going to this place again
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 2.9 star rating with 3,062 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.