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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Ernest, thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we apologize if we did not meet your expectations or caused any inconvenience you may have had. We hope you allow us to show you the hospitality we are known for providing. Sincerely, Hotel Management
It is a nasty hotel. Run down and appears unsafe due to parking lot access to rooms. Bathroom smelled. Looked unclean. Cigarette butts and drugs on sidewalk entrance to room. Security door latch broken. The real joke was the clerk said this was one of the better rooms. Avoid at all costs.
Business response:
Thank you for sharing your feedback. We are sorry for the issues you experienced during your stay and regret the inconvenience caused. We have shared your comments with the housekeeping and maintenance teams to improve our service and facilities going forward. We hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management
Business response:
Latoya, thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust. Sincerely, Hotel Management
Hotel es terrible muy viejo y no te cambian ni sabanas ni toallas tienes que lavarlas tú mismo y la cosina de dos ornillas solo silbe una 😌
Business response:
Thank you for sharing your rating. On behalf of our entire team, we apologize for not living up to your expectations during your recent visit. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest. Sincerely, Hotel Management
Overbooked and charged Terrible customer service
Business response:
Flor, we appreciate you taking the time to provide feedback, and we are sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. Kindly know, for reservations made through a third party, prepaid booking site, inquiries on refund must be made through them, and we suggest you contact them directly. Thank you for sharing your concern. Sincerely, Hotel Management
The worst hotel in town . Where you go and they don’t wanna change your towels? , well here in this hotel they don’t change towels , they don’t clean room why ? Coronavirus . That is the excuse ! Rough staff always bad actitud . The worst ever
Business response:
Olaidys, thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
Was charged on credit card but the front desk said didn't go through so had to check out and get room elsewhere.
Business response:
Thank you for your comments. We are sorry we could not accommodate you this time and regret the inconvenience caused. We are reviewing this to see what went wrong so we can prevent this from happening again. Meanwhile, if you have any queries please feel free to reach out to us so we can assist you further. We hope you will reconsider staying with us in the future. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
Dont waste your time The place was disgusting and looked trashy. I have never seen a hotel quite like this . I left 10 min after checking in .
Business response:
Aileen, thank you for your review. We apologize for the cleanliness and maintenance issues you encountered while you were here. Please be assured that we have shared your feedback with the appropriate departments, and we are working with them to fix the problems you mentioned. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 3 star rating with 3,231 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.