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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I wasn't allowed to check in and the staff needs a lesson in customer services
Business response:
Erica, thank you for your review. We are sorry for the incident you outlined and regret the inconvenience caused. We are reviewing this with our front desk team to see what went wrong so we can avoid this in the future. We understand your frustrations and would welcome the opportunity to provide you with a better experience. Sincerely, Hotel Management
Business response:
Thank you for choosing to stay at our hotel. We appreciate you taking the time to leave your rating. We hope you will accept our apologies for any problems you experienced, and we would welcome another opportunity to provide you with a much-improved stay. Sincerely, Hotel Management
Business response:
Suramis, we were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Not worth it The room that i was given reeked of cigarerts, i asked the gentelmen in the front desk if he can change me to a diferent room and he was not helpfull. Wont stay there again
Business response:
Thank you for your review. We were disheartened to read our accommodations did not provide the value you were hoping for and are sorry for the inconvenience you experienced due to smoke. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We will share your feedback with our housekeeping team so that they are more diligent going forward. Moreover, our goal is to provide excellent service, so we apologize this was not your experience. Your concerns have been shared with the management team, and we are ... read more
Business response:
Quantesha, thank you for sharing your rating. We genuinely care about ensuring the comfort of all of our guests, and we apologize for the difficulties you encountered. Please consider giving us another opportunity to serve you in the future. Sincerely, Hotel Management
Business response:
Jesus, thank you for sharing your rating. We genuinely care about ensuring the comfort of all of our guests, and we apologize for the difficulties you encountered. Please consider giving us another opportunity to serve you in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 3 star rating with 3,231 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.