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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The Most Unsatisfied Customer First... because of my name, they assumed I was someone, with the same name but spelled differently, that had been previously evicted. Not sure if that was why I was given a room in the back part of the "extended stay" where there appeared to be either a party or a bunch of drug deals going on in the building across the parking lot. I was in room 206 with the door facing the odd number rooms of building 3. Not to mention that for a "non-smoking property" there were an extraordinary amount of cig... read more
Business response:
We truly apologize for the many difficulties you faced during your stay with us. The appropriate team has been made aware of the in-room problems you described and we will ensure these are taken care of. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
The parking lot was very dark at night time. I did not feel safe
Business response:
Thank you for the feedback. We are sorry for the difficulty you experienced at the parking lot. We value your comments and have shared with our appropriate team so that they can take the necessary steps to ensure better experiences for our guests. We regret the inconvenience caused and hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
Place had a lot of people lingering around the parking lot late night just staring at people, also the rooms smelled pretty bad. Last but not least, the front desk people were probably the most rude employees I have ever dealt with at any of my extended stay visits. Definitely would not recommend staying here.
Business response:
We are sorry for the odor issue you encountered in your room. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We also apologize for the unpleasant encounter you had with one of our front desk team. We are reviewing your comments with our front desk staff to make sure this is not repeated going forward. Thank you for reviewing your stay with us. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodat... read more
When I opened the door of the initial room I was given, it was clear that the previous guest was still occupying the room.
Business response:
Thank you for being our guest. We are sorry for the disappointment you had with your initial suite, and that impacted your rating. We are passionate about providing excellent service. Therefore, we take all feedback, good or bad, and use it to improve our services. We hope to have another chance to show you our true hospitality the next time you return to this area. Sincerely, Hotel Management
The girl at the front desk was very nice, however the first room we wnt to #219 wasnt to bad til i pulled out the bed in the couch to get ready for my daughter and it had a rope tieing it closed and in marker some one wrote DO NOT OPEN..and it was covered in dog hair... so i went back to the office and requested another room..so then she gave me another room #350. We opened the door and all we coul smell was smoke and the rug was disgusting.. Outside there were guys that looked like homeless drug addict drunks sitting on the... read more
Business response:
Thank you for your review. We are sorry for the cleanliness issues you encountered in both of your rooms. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. For any queries unresolved, please feel free to reach out to our front desk as they will be happy to provide you with a detailed explanation. On a positive note, we are pleased to know you liked the service provided by our front desk staff. Please give us another chance so we can make it up to you all. S... read more
Yikes The telephone had no buttons...didn’t work. Felt unsafe.
Business response:
Mark, thank you for staying at our hotel. We are sorry for the maintenance issues you encountered and regret the disappointing visit you had. We have taken note of your comment and have shared it with the appropriate team. We also regret you did not felt completely secure at times. We take the safety and security of all of our guests very seriously, and our well-trained associates are capable enough to handle any kind of situation. We hope you will consider a future stay as we would welcome the opportunity to regain your tru... read more
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 2.9 star rating with 3,062 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.