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Extended Stay America Select Suites - Tuscaloosa
- Hotels
- Tuscaloosa, AL
About this business
Location details
4600 Doris Pate Dr, Tuscaloosa, AL, 35405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The entire property smelled of cigarettes smoke. I requested non smoking. I even called to make sure.
Business response:
I'm so sorry to hear about your very disappointing stay and especially that you encountered unpleasant smoke smells. Thank you for letting us know how we came across so we can address these things.
Roaches in 2 out of 4 rooms. Checked out early.
Business response:
We take this very seriously and have continuous pest control staying on top of this issue. I'm so sorry we've disappointed you while we address it.
Stay away. Never ever stay in this hotel. Stay away. The worst hotel I have ever stayed. Stinky smell through out the corridors, smoked rooms and noisy elevator. We booked it as it was cheap but we had to leave early due to horrible conditions.
Business response:
We are terribly disturbed to read that you did not get a good impression of our hotel during this stay. We wish you only the best in your future travels and lodging.
Business response:
We are so sorry you were not pleased with your stay.
Business response:
We are sorry you did not enjoy your stay with us. Thank you for taking time to rate our hotel.
Bug Bites This is a very basic extended stay. There is a tv, refrigerator, microwave and two burner stove. It looked very much like an unfurnished dorm room. No pans, plateware, cutlery or other appliances (coffeepot) were provided. The room LOOKED clean and the towels were new, but the beds were very hard. The highlight was the staff. They were extremely kind and helpful. After my first night, I woke up with a few bites. I didn’t think much of it, but they became extremely inflammed. I stay three more nights and each morni... read more
Business response:
Thank you for your comments. We take suspected pest sightings very seriously and initiate swift action to be sure our property stays bug-free. We are distressed that you got such a bad impression of our hotel. That is not at all what we intended and we wish you the very best in your future travels and lodging.
No thanks No housekeeping in the entire week I spent there. Bed bugs were found in other rooms while I was there, vehicles were broken into and had many items stolen...... very bad experience
Business response:
Thank you for your review. Though we are never happy when a guest feels disappointed we do appreciate hearing your impressions and perspective so we can always be improving. We wish you the very best in your future lodging and travels.
The room appeared to be clean, but the I seen roaches....my hardwood floor was nasty as if something spilled and hair was on the floor. The service was great though.
Business response:
Thank you for your review. I’m so sorry to hear that our hotel did not meet your needs. I appreciate that you mentioned the friendly staff. They work hard to provide great guest service and we appreciate that you noticed that. Best wishes in your future travels.
Had some very noisy patrons upstais, very noisy, when i called the desk to ask if there was anything to be done, i was told its their room, they paid their money, they can do whatever they want. And because i complained, i was denied and extension on my room rental
Business response:
We are deeply disturbed to learn that this was your impression of our hotel. I am not at all aware of any activity like this going on and hope there was some kind of misunderstanding about that. We are sorry that you did not have a pleasant stay with us and we wish you the very best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Tuscaloosa
How is Extended Stay America Select Suites - Tuscaloosa rated?
Extended Stay America Select Suites - Tuscaloosa has a 3.1 star rating with 526 reviews.
When is Extended Stay America Select Suites - Tuscaloosa open?
Extended Stay America Select Suites - Tuscaloosa is open now. It will close tomorrow at 12:00 a.m.