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Extended Stay America Select Suites - Tuscaloosa
- Hotels
- Tuscaloosa, AL
About this business
Location details
4600 Doris Pate Dr, Tuscaloosa, AL, 35405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are so sorry you were not pleased with your stay. Thank you for taking time to rate our hotel.
The worst hotel in 30 years The rooms were filthy the lights didn’t work and has blood on sheets. The worst hotel I’ve been in 30years and I work in hotel industry for over 30 years.
Business response:
We are disappointed to learn that this was your impression of our hotel. We wish you the very best in your future travels.
The people were nice. The entire place smells of smoke. We did not get a nonsmoking room as requested. Not sure if they even exist. The sheets were clean, but the cockroaches and smoke filled place were not nice.
Business response:
I'm so sorry to hear that you had a disappointing stay and got such negative impressions during your stay with us. Thank you for your feedback so we can address these issues and best wishes in your future travels.
On outside looked fine Staff friendly. Only saw staff on Friday, otherwise office closed and emergency number given. No housekeeping. We requested sheets and they stated that we had to bring old ones down and put new ones on bed. Room had an unpleasant smell and beds very uncomfortable. Phone I. Room didn’t work. I am not very picky usually so this takes a lot to complain. Would not go back even though the price was right.
Business response:
I'm so sorry to hear that your stay with us was not as wonderful as we intended. Thank you for your feedback.
Charlie at the front desk was very nice 5 out of 5 stars. She needs a raise. The maid needs to be fired. The room was disgusting. Bugs everywhere
Business response:
I'm so sorry to hear that your stay with us was not as wonderful as we intended. Thank you for your feedback.
It reeked of cigarettes, and smelled like a gutted fish, the beds were hard, the blankets were paper thin, the walls were so thin that the snorer next door might as well have been sleeping in my room, the grounds were covered in beer bottles and cans. There was no coffee pot...the refrigerator had old food from a previous guest. It was a disgusting place
Business response:
We are so sorry for the impression you got during your stay with us. We work hard to deliver a great environment for guests and we’re sorry this was not your experience. We wish you the best in your future travels.
Horrible I’ve been meaning to contact the site it was a terrible experience there were burn holes in the comforters the room was filthy the towels were dirty and I really would appreciate a refund
Business response:
I'm so sorry to hear that you had a disappointing stay and I apologize for the inconvenience you experienced. Best wishes in your future travels.
Dirtiest hotel room I've ever been in. Room smelled of cigarette smoke and there were black curly hairs in the bed sheets. Would rather sleep on the sidewalk outside.
Business response:
We are so disappointed to hear that you got a bad impression of our hotel during your stay. We are known for our affordable, clean, and comfortable rooms and we’re sorry that was not your experience. Thank you for your feedback and we wish you the best in your future travels.
Very disappointed I speak without someone and still haven’t got a response.
Business response:
I'm sorry that I'm not able to help as this is listed as an Anonymous review. Please contact us.
Frequently asked questions about Extended Stay America Select Suites - Tuscaloosa
How is Extended Stay America Select Suites - Tuscaloosa rated?
Extended Stay America Select Suites - Tuscaloosa has a 3.1 star rating with 526 reviews.
When is Extended Stay America Select Suites - Tuscaloosa open?
Extended Stay America Select Suites - Tuscaloosa is open now. It will close tomorrow at 12:00 a.m.