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Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
- Hotels
- Germantown, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12530 Milestone Center Dr., Germantown, MD, 20876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Got in my daily exercises and good walking or running venue outside.
Business response:
Herb, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our well-maintained property. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
Really nice room and area for the price. Several parks nearby to walk and enjoy. Shopping nearby to obtain any needs.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are so pleased that your experience was positive and that you found us to be a great value. We are also glad you liked your comfortable room and our convenient location close to many activities and shopping. It was a pleasure having you as our guest, and we hope to welcome you back soon. Sincerely, Hotel Management
A comfortable room, quiet location, not far from I-270. Worth the money.
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad you loved our comfortable suites and that our convenient location close to I-270 was perfect for your needs. It is our goal to deliver great value at a fair price, and we like hearing that we have accomplished just that. Thank you again for the great review. Please come and see us again! Sincerely, Hotel Management
State for two nights. Clean hotel with nice helpful staff. Furniture pretty old. Daily room cleaning for a fee. Bath towels Can be exchanged only from front desk. Sounds a bit limited, but reasonable for the price
Business response:
Thank you for choosing to stay at Extended Stay America. We are happy that overall you enjoyed your stay at our spotless property. We are also glad you liked our courteous associates and that you found us to be a great value. However, we regret your disappointment during your stay. Our housekeeping services are provided to guests staying eight or more nights; however, these services are always available upon request for a minimal fee. Also, towels and linens are to be exchanged at the front desk anytime and are complimentary... read more
Great location, good service. Rooms were really basic, bordering on sad.
Business response:
Thank you for sharing details about your stay online. We are glad you liked our convenient location and that our team made your stay a better one. However, we are sorry you were not completely happy with your room. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Trash outside overflowing mainly with beer bottles, not emptied all weekend. No information from staff where things are. Free breakfast was coffee, muffins, granola bars and instant oatmeal. High crime area.
Business response:
It was disappointing to read your comments concerning your stay at our hotel. Delivering great service and a clean environment has been our aim, and we apologize for having disappointed you in this attempt. Your feedback has been shared with our Housekeeping and Front Office departments, and we are working hard to deliver much better accommodations and hospitality that should always expect from us. We hope you re-evaluate us on your next visit as we hope to regain your confidence in our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone has a 4.3 star rating with 1,077 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone is open now. It will close tomorrow at 12:00 a.m.