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Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
- Hotels
- Germantown, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12530 Milestone Center Dr., Germantown, MD, 20876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenience.cleanness.and close to where , I was supposed to be
Business response:
Thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an enjoyable, comfortable stay and our convenient location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back. Sincerely, Hotel Management
The water for the shower was almost cold, and it took a while to get it that way. Not a very good choice of tv stations. Other than that it was good.
Business response:
Marilyn, thank you for choosing us. We delighted to know you had a pleasant stay with us that our offerings were to your satisfaction. However, we regret the inconvenience you had concerning the shower. It was a pleasure to have you as a guest at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
mini inexpensive vacation just a couple days to relax. hotel in perfect area to go for a walk and then sleep in.
Business response:
Michael, thank you for selecting Extended Stay America for your vacation. It is a delight to know you liked our calm atmosphere and that you found our location completely perfect for your plans. Your review is appreciated, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Both rooms we were in were clean, but had maintenance issues. All of the hallways smelled strongly of cigarette/cigar smoke.
Business response:
Thank you for staying with us and providing your feedback. Please accept our apologies for the smoke smell and maintenance issues you encountered during your stay. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. We encourage you to try us again in the near future, and we are confident you will enjoy the exceptional stay you deserve. Sincerely, Hotel Management
mini inexpensive vacation just took a day off the room was quiet spacious and allowed me to get a solid nights sleep after cooking a meal
Business response:
Michael, thank you for your gracious review. We are delighted to know you had a relaxing stay in your well-appointed room and that you liked having a fully-equipped kitchen to cook your meals. We hope Extended Stay America is your choice of hotel whenever you consider going on such short vacations. Sincerely, Hotel Management
The front desk was not occupied for a while when we checked in and out - some unnecessary waiting time. The room was with some bad odor and no window to open. The was nothing to eat for breakfast. It is just served in the entrance area. Very disappointing.
Business response:
Thank you for choosing our hotel. We are sorry you experienced many difficulties during your stay and the inconvenience this caused you. We have shared your comments with the appropriate teams to ensure they are well poised in their efforts to serve you better during your next stay. We appreciate your feedback and hope you will give us that chance to make it up to you on another visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone has a 4.3 star rating with 1,077 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone is open now. It will close tomorrow at 12:00 a.m.