Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center

STEVE 

on Expedia

a year ago

Dirty 

John 

on Expedia

a year ago

r than expected. Notified the hotel well in advance that we would be, only to arrive to find out that the room booking had been canceled. Spent the rest of the stay battling with desk staff. Got a smoky room even though we had booked a non smoking room. Rough hotel, get what you pay for. 

Trista 

on Expedia

a year ago

I didn't like that i showed up to check in and there was no one at the desk, waited for over 20 minutes, called guest relations, still no one showed up to check anyone in.There were 3 other people waiting to check in as well who also had to find somewhere else to stay. Had to find another hotel in the middle of a lacrosse tournament with thousands of guests in town and WAS STILL CHARGED FOR THE ROOM when I never even checked in. 

kianna 

on Expedia

a year ago

I love the price and the rooms were overall clean. However, The ac vents need to be clean because the blow out dirty air. The staff weren’t that helpful. And they charge for towels. My overall experience there was a 6.5/10. 

James 

on Expedia

a year ago

Room was dirty, door was open upon arrival. Hair in various locations in the room. Just not very inviting at all. 

Jessica 

on Expedia

a year ago

No one ever at the front desk, nobody answers the front desk phone. Shower curtain too short water goes everywhere. Quiet nights. Full kitchen with no accessories.