Extended Stay America Select Suites - Wilmington - West

Will 

on Expedia

6 years ago

The staff was cordial and helpful, however they had to be called for them to check me in. I stayed in a smoke free room, however the smell of marijuana filled the hallway of the 2nd floor. 

Anonymous 

on Expedia

6 years ago

We arrived early and could not check in. I understand that. When we arrived to check in later the manger was complaining to another employee about Travelocity booking one night stays in front of me. Rude...The trash cans outside of the entry door to the building was over flowing onto the ground. When we got to our room, I wiped up some water from my dogs and the floor was filthy. We had bar soap in the bathroom and when I asked for complimentary shampoo, they didn't have any and shrugged me off. The service was awful, staff ... read more

sonya 

on Expedia

6 years ago

the worst trip i was sendin my mothers ashes t re my room was non smoking when it was to be smoking then management is in hallway yelling whose smoking weed and knocks on every door on that floor to open up to her we did then we lefy at 330 pm on sunday at check in i left that was the most horrific thing i have every seen and would love my money back for that day 

Terry 

on Expedia

6 years ago

The property except pets dog was barking all night long and the property was not clean mildew smell the property had drug affiliation people around the parking lot 

Atravler 

on Expedia

6 years ago

This is a $60-80 room. Asking twice that is absurd. 

Anonymous 

on Expedia

6 years ago

The hotel has kitchen in every room, but no dishes, no cups, no dishwasher detergent, nothing related to it, not even napkins or tissue. They have sign outside that hotel has free WiFi, but connection is very bad, free for one device per room. Did not see anyone who was there by himself. Well, very disappointed. The description of the hotel on the site did not matched the reality