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Extended Stay America Select Suites - Wilmington - West
- Hotels
- Wilmington, NC
About this business
Location details
2657 Carolina Beach Rd, Wilmington, NC, 28412, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are sorry you did not enjoy your stay with us. Thank you for taking time to rate our hotel.
no good very bad never going back had 2 nights i left after 2 night
Business response:
Oh no --- We are so sorry to hear that you got a bad impression after only a short time at our hotel. We strive to provide a great experience that guests enjoy and want to return to and we’re sorry that was not your experience.
Business response:
Thank you for staying with us and rating our hotel.
Business response:
Oh no – we’re so disappointed to see a 1-star rating. We hope you’ll stay with us again for a better experience.
Rooms smelled horrible, elevator smelled like a ashtray, towels where not clean, beds where very uncomfortable.
Business response:
I'm so very sorry to hear about all of these things that were disappointing to you during your stay with us. Thank you for your feedback.
The room was infested with roaches. The staff was friendly and refunded me immediately.
Business response:
I'm so sorry for the unpleasantness and thank you for bringing it to our attention so quickly.
Business response:
I am so sorry to hear that your experience was not the exceptional one we intended for you. Thank you for rating our hotel.
Not happy Great location but scary place and people hanging in parking lot front lobby ect.. had to ask for clean sheets then make my own bed:(
Business response:
Thank you for the reviewing our hotel. We are sorry that the amenities and atmosphere fell short of your expectations. We strive to provide guests with a clean, affordable environment they can enjoy, feel comfortable in, and want to return to with the specific amenities guests choose, only paying for those they want and use. We hope you come back again if you need simple, affordable lodging.
This place needs to be shut down , there is cockroaches all over the rooms , rooms are never cleaned . No one is ever at the front desk to help . There is a heavy weed smoke in the hallways beers in the stair ways . People are hanging out side all night long , so hopefully you don't have a nice car it will be broken in too . People are parting all night long so good luck sleeping , I travel all year long and decided to try hotels.com and to be honest ive already deleted my account I will never book with hotels.com again . I ... read more
Business response:
Thank you for sharing your feedback.
Frequently asked questions about Extended Stay America Select Suites - Wilmington - West
How is Extended Stay America Select Suites - Wilmington - West rated?
Extended Stay America Select Suites - Wilmington - West has a 2.6 star rating with 1,063 reviews.
When is Extended Stay America Select Suites - Wilmington - West open?
Extended Stay America Select Suites - Wilmington - West is open now. It will close tomorrow at 12:00 a.m.