Extended Stay America - St. Louis - St. Peters

Kent 

on Expedia

a year ago

Unkept, room was not very clean, no washcloths, no conditioner, no ice. There were suction cups that were keeping one of the dresser drawers closed.There was what we believe was a homeless person in the lobby with a fake baby. The whole hotel and room smelled bad. Another guest was leaving the same time we were and he said "this certainly was not the best choice of a hotel" which tells me we were not the only ones that were disappointed.Grab and go breakfast was disappointing. When we arrived, the check in person was working... read more

Anonymous 

on Expedia

a year ago

We checked in but they didn’t have any rooms available with the number of beds we booked. We had to check into another location about 15 minutes away in Earth City. The second location didn’t have any shampoo, conditioner, hair dryer, etc. The vending machine also didn’t work and we had to request a refund through the vending machine company since the hotel doesn’t offer refunds. 

Joseph 

on Expedia

a year ago

To much stuff to write it was horrible. First night O arrived the elevator panel was dislodged exposing wires. I pushed it in place so nobody gets shocked. I get to the second floor and it stocked so bad like wet dog fur because it was raining and the place allows pets not to speak about the barking. From the broken remote control to the broken elevator day I left having to carry my luggage down two flights of stairs!!!!! 

James 

on Expedia

a year ago

Bed feels like a rock. Kind and courteous staff. The bed was as hard as a rock and caused me back pain when I've never had back issues. The shower head barely put out any water. There was no hairdryer which I've never seen a hotel not have. 

Megan 

on Expedia

a year ago

Disgusting stay Dirty towels in the bathroom, beard trimming in the sink, trash cans still had trash in them. We came in town for a soccer weekend and so happy we literally just had to lay our heads down for 1 night. Would not recommend this hotel to any of my friends or family. Wish I would have taken pictures to show my husband. I had a free hotel stay through my Hotels.com account and I’m overwhelmingly disappointed I picked this one. 

Janan 

on Expedia

2 years ago

The property canceled my reservation but still charged me. They did not call to notify me until I checked in