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Extended Stay America Suites Buffalo - Airport
- Hotels
- Cheektowaga, NY
About this business
Location details
901 Dick Road, Cheektowaga, NY, 14225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Breakfast and coffee is a joke
Business response:
Dear Guest, Thank you for selecting our establishment for your recent stay. We sincerely apologize for any shortcomings you experienced with our grab-and-go breakfast option. Your feedback is valuable, and we will continue to review ways we can enhance the overall guest experience. Sincerely,Hotel Management
Dnd signs mean nothing When I am a stay lover Because I work over night I pay for room before I go to sleep in the morning and put do not disturb sign on door but it never fails not only the housekeepers but the owner still will knock on my door waking me up . I just don’t get it
Business response:
Dear Guest, We sincerely apologize for the inconvenience and unsatisfactory experience you encountered during your stay at our hotel. We take your concerns seriously and will address this issue with the appropriate team members to prevent any recurrence in the future. Your feedback is important and will be addressed to help ensure a more considerate and peaceful stay for all guests.Sincerely,Hotel Management
Business response:
Dear Guest, We are pleased to hear that you had an energizing and fulfilling stay at Extended Stay America. Thank you for taking the time to share your review with fellow travelers and for expressing your enthusiasm about returning. We look forward to seeing you again soon.Sincerely,Hotel Management
relatively clean, very noisy, 3am fire alarm and no notice to clear property - NOTHING in the kitchenette - no silverware, no plates, no pots, no glasses .....got plastic utensils - had to ask for everything and did not appreciate it when I had to wash things before using - and another trip to get a half full bottle of soap to wash the pots and plastic utensils - staff tried but we have never had this problem at any other property NEVER AGAIN
Business response:
Dear Guest, Thank you for choosing Extended Stay America for your recent stay. We sincerely appreciate your thoughtful review and are pleased to learn that you found our hotel to be both comfortable and impeccably clean. We are also glad that your check-in experience met your expectations. It would be our honor to welcome you back on your next visit to the city. Wishing you a wonderful day and safe travels.Sincerely,Hotel Management
Not good
Business response:
Dear Guest, Thank you for providing your feedback. We apologize that we did not meet your expectations. We would appreciate the opportunity to serve you again on your next visit, allowing us to demonstrate our commitment to improvement and provide you with a satisfactory stay.Sincerely,Hotel Management
Business response:
Dear Guest, Thank you for choosing Extended Stay America for your recent stay. We sincerely appreciate your thoughtful review and are pleased to learn that you found our hotel to be both comfortable and impeccably clean. We are also glad that your check-in experience met your expectations. It would be our honor to welcome you back on your next visit to the city. Wishing you a wonderful day and safe travels.Sincerely,Hotel Management
Business response:
Dear Guest, Thank you for choosing Extended Stay America for your recent stay. We sincerely appreciate your thoughtful review and are pleased to learn that you found our hotel to be both comfortable and impeccably clean. We are also glad that your check-in experience met your expectations. It would be our honor to welcome you back on your next visit to the city. Wishing you a wonderful day and safe travels.Sincerely,Hotel Management
Service is crap 1st room no electric working in roomhad to wait on another room for 10 mins. And when i 1st checked into hotel clerk was checking me in when tje phobe rang and i had to wait 15 mins while he answered that call
Business response:
Dear Guest, Thank you for choosing Extended Stay America for your recent stay. We sincerely appreciate your thoughtful review and are pleased to learn that you found our hotel to be both comfortable and impeccably clean. We are also glad that your check-in experience met your expectations. It would be our honor to welcome you back on your next visit to the city. Wishing you a wonderful day and safe travels.Sincerely,Hotel Management
Terrible plave
Business response:
Dear Rayan, Thank you for sharing your feedback. We apologize for not meeting your expectations and for any inconvenience you may have experienced during your stay. We would appreciate the opportunity to serve you again, allowing us to demonstrate our commitment to improvement and provide you with a satisfactory stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites Buffalo - Airport
How is Extended Stay America Suites Buffalo - Airport rated?
Extended Stay America Suites Buffalo - Airport has a 3.3 star rating with 1,167 reviews.
When is Extended Stay America Suites Buffalo - Airport open?
Extended Stay America Suites Buffalo - Airport is open now. It will close tomorrow at 12:00 a.m.