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Extended Stay America Suites - Elizabeth - Newark Airport
- Hotels
- Elizabeth, NJ
About this business
Location details
45 International Blvd., Elizabeth, NJ, 07201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very dirty and untidy..
Business response:
Dear Ali, Thank you for your feedback. We deeply regret that your experience was affected by cleanliness issues. This is not reflective of our standards, and we are addressing these concerns with our housekeeping team to ensure improvements. We appreciate your comments and are committed to providing a cleaner and more comfortable environment for our guests. We hope to serve you better in the future. Sincerely,Hotel Management
Horrible apesta mucho los pasillos y esta bien sucia la habitacion.
Business response:
Dear Idia, Thank you for your feedback. We apologize for the issues you encountered with cleanliness and odor. Your experience is important to us, and we are committed to improving our services. We hope you will consider giving us another chance to provide a better stay in the future.Sincerely,Hotel Management
I likely will not stay here again. There were bugs in the bed, the shower pressure was horrible and there was literally only one temperature. Honestly I wish someone would have left an honest review so I would have known better. Now we could have left and moved into another hotel but we were pressed for time. However, if you need a place to stay fine but I would never pay over 100 for this place again. Staff was perfectly fine but the room itself never again.
Business response:
Dear Esperanza, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
The whole property needs a remodel, smells bad every where and the room has a lot of bugs and not clean and the breakfast was just a cupcake and coffee
Business response:
Dear Rafik, Thank you for your feedback. We sincerely apologize for the issues you encountered, including the condition of the property, cleanliness, and the presence of bugs. It is also concerning to hear about the inadequate breakfast options. Your comments are crucial, and we are addressing these concerns to improve our facilities and services. We regret the inconvenience you experienced and hope you might consider staying with us again in the future, as we are committed to making significant improvements.Sincerely,Hotel ... read more
Not clean with bad smell. No shuttle service.
Business response:
DearCarolina, We apologize for the cleanliness issues and the lack of shuttle service during your stay. Your feedback is crucial to us, and we will address these concerns with our team to ensure improvements are made. Please know that providing a comfortable and clean environment is our priority, and we regret any inconvenience caused. Should your travels bring you back to the area, we would appreciate the opportunity to host you again and demonstrate the improvements we have implemented.Sincerely,Hotel Management
The worst hotel visit Very old out dated room... this hotel was given more of a shelter stay. Individuals were standing around the outside entrance. Room were dusty with a stale smell. Visitors yelling complaining about broken refrigerator and food waste. Just over-all horrible. I checked out tge same hour I checked in.
Business response:
Dear KaieshaWe sincerely apologize for the disappointing experience you encountered during your recent stay. Your feedback is valuable to us, and we are committed to addressing these issues to enhance our accommodations and services. Please rest assured that we are actively working to improve our facilities and ensure a more pleasant stay for all our guests. We understand your concerns and regret any inconvenience caused. Should you reconsider staying with us in the future, we would appreciate the opportunity to provide you ... read more
Frequently asked questions about Extended Stay America Suites - Elizabeth - Newark Airport
How is Extended Stay America Suites - Elizabeth - Newark Airport rated?
Extended Stay America Suites - Elizabeth - Newark Airport has a 3.3 star rating with 3,863 reviews.
When is Extended Stay America Suites - Elizabeth - Newark Airport open?
Extended Stay America Suites - Elizabeth - Newark Airport is open now. It will close tomorrow at 12:00 a.m.