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Extended Stay America Suites - Elizabeth - Newark Airport
- Hotels
- Elizabeth, NJ
About this business
Location details
45 International Blvd., Elizabeth, NJ, 07201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Guna, Sorry to read that you did not enjoy your stay. We hope that you give us another opportunity the next time that you are in the area.
Night of Stinky & Discomfort. Smelled like Cigarettes & Bathroom was needing better cleaning. Also Stink was so bad they had Windows open.
Business response:
Dear Thomas, we apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Thank you again for your candid feedback. We look forward to you staying with us again soon! Sincerely, Hotel Management
Business response:
Peter,We are sorry we missed meeting your expectations regarding your stay. Your feedback has been shared with our team to make sure we are consistent with our service delivery. We appreciate your business and hope you give us another chance in the future.
Terrible customer service The front desk person at checkout was extremely rude. I checked out on 5/18. There was no need for her attitude. All I ask is to be treated with respect and dignity.
Business response:
Thank you for your review. Our guests' comfort is always our top priority; therefore, we apologize for the oversights with the service issue that you encountered. We are confident you will have the outstanding experience you deserve the next time you stay with us. Thank you for being our guest, and we look forward to your next visit.
Business response:
We are sorry we missed meeting your expectations regarding your stay. Your feedback has been shared with our team to make sure we are consistent with our service delivery. We appreciate your business and hope you give us another chance in the future.
Horrible, not good at all. No house keepers when need them.
Business response:
Vera, thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest. Sincerely, Hotel Management
Business response:
Thank you for your feedback. We are disappointed to read that we did not meet your expectations. We will address this with the team.
Disappointed For an extended stay there was nothing there to use no utensils to eat with no Pasa pans not even one napkin😞. Upon entering the establishment it look like it was in desperate need of a upgrade. The customer service was not inviting or professional. I was very disappointed.
Business response:
Thank you for taking the time to post a review. We apologize for not meeting your expectations and for the lack of kitchen amenities. Feedback like yours helps us as we strive to provide complete guest satisfaction. Furthermore, we are sorry for the unsatisfactory service you received from us. We will address your concerns with our team to ensure we are well poised to serve you better. We are grateful for your feedback, and we hope to have the opportunity to host you again on your future visit to the area. Sincerely, Hotel M... read more
Frequently asked questions about Extended Stay America Suites - Elizabeth - Newark Airport
How is Extended Stay America Suites - Elizabeth - Newark Airport rated?
Extended Stay America Suites - Elizabeth - Newark Airport has a 3.3 star rating with 3,869 reviews.
When is Extended Stay America Suites - Elizabeth - Newark Airport open?
Extended Stay America Suites - Elizabeth - Newark Airport is open now. It will close tomorrow at 12:00 a.m.