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Extended Stay America Suites - Elizabeth - Newark Airport
- Hotels
- Elizabeth, NJ
About this business
Location details
45 International Blvd., Elizabeth, NJ, 07201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Prêt des voie d’accès des autoroutes. Chambre très salle, pas de femme de chambre. La cuisinette mais rien d’inclu pour faire a mangé. A plus de 200$ la nuit c’est très chère payé…
Business response:
Dear Ian, Thank you for choosing us. We are glad you liked our location being close to the highway. However, please accept our appologies for not delivering a clean room. Your feedback is shared with our housekeeping team to relook at and improve. It isn't enjoyable to know that you were unaware of the kitchenware of your suite, which is kept at the front desk to ensure cleanliness. Our front desk team is instructed to communicate clearly during check-in. We take all considerations when pricing our room rent, and we are sorr... read more
Checking in ? Front desk chair empty Just not being able to check in easily, killed the otherwise good times with a freind. One person who was trying to check in when I got there, said that he was waiting for some one to show up in front desk for the past 30 minutes. Finally someone came from their break after 7 minutes of my waiting...
Business response:
Dear Jalal, Thank you for selecting us. Please accept our apologies for the delay in the check-in process. Also, we regret knowing that our front desk staff member was unavailable during the time mentioned. We are sorry for any inconvenience or frustration this may have caused you and will look into what transpired so this lapse in service is not repeated. Please revisit us on your next visit to the area. Sincerely,Hotel Management
Do yourself the favor and stay anywhere else, it is dirty and unsafe. Spend the extra money and stay somewhere else. When we arrived we immediately booked another hotel elsewhere because we could not sleep there, we attempted to get our money back and they said no, so we had to spend MORE money for another hotel that ended up being worth it anyway. I repeat do not stay here
Business response:
Dear Angel, Thank you for sharing your review. We care about delivering excellent service and ensuring our guests' comfort, so we are sorry for not meeting these expectations. Please consider giving us another chance on your next visit so we can provide you with a much-improved stay.Sincerely,Hotel Management
Rien
Business response:
Dear PRINCE, Please accept our apologies for not meeting your expectations. We appreciate your business and value you as a guest. We are sorry for your experience and hope to have an opportunity in the future to provide you with the hospitality for which we are known.SincerelyHotel Management
Not what I expected The rooms were out dated & I thought the breakfast would be a real breakfast I was told it would be coffee tea a granola bar & oatmeal and there must have been slim pickings because when I went down in the morning there was one granola bar & coffee that taste like water with creamer in it. I wouldn’t stay here again unless I really really really had no other options
Business response:
Dear Latoya, thank you for selecting our hotel and taking the time to write a review. We are sorry if our complimentary grab-and-go breakfast offerings did not meet your satisfaction. We follow our brand standards in selecting items offered at our breakfast, but we always welcome feedback on improving our guest experience. Furthermore, we agree that some areas in our hotel are beginning to show their age, and we will share your concerns with our leaders and use them for future improvements. We do hope you will stay with us a... read more
Frequently asked questions about Extended Stay America Suites - Elizabeth - Newark Airport
How is Extended Stay America Suites - Elizabeth - Newark Airport rated?
Extended Stay America Suites - Elizabeth - Newark Airport has a 3.3 star rating with 4,024 reviews.
When is Extended Stay America Suites - Elizabeth - Newark Airport open?
Extended Stay America Suites - Elizabeth - Newark Airport is open now. It will close tomorrow at 12:00 a.m.