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Extended Stay America - Tampa - Airport - Memorial Hwy.
- Hotels
- Tampa, FL
About this business
Location details
4811 Memorial Hwy., Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Terrible hotel, dirty and really bad condition.xxx
Business response:
Johnny, thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. Thank you also for your feedback, and we hope you will return so we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
Could use some good cleaaning Hotel smelled badly. Water leaked through the faucet all night.
Business response:
Thank you for posting a review of your stay. Please accept my apologies for the cleanliness issue you experienced during your stay at our hotel. We will work with our housekeeping staff to ensure we are more diligent in our efforts to maintain our property. Our maintenance team is also fixing the leaking problem with the faucet. We can absolutely do better, and we hope you will give us the opportunity in the future to prove that to you. Sincerely, Hotel Management
Pésima limpieza La habitación que me asignaron a pesar de pedir no fumadores me dieron la de fumadores cuando me la cambiaron me dieron otra que estaba sumamente sucia del anterior huésped e no la habían limpiado ni la cama la habían cambiado cuando entre pensé q todavía estaba ocupada por alguien porque estaba como si todavía hubiera alguien en ella
Business response:
Zonia, thank you for being our guest and for the valued feedback. We are sorry for the smoke odor you experienced in your initial room and also apologize for the cleanliness issues you encountered in your other room too. We have addressed your feedback with our housekeeping team to take corrective actions and to ensure this does not occur in the future. We hope you will give us another chance to provide you with the hospitality for which we are known on your next visit through this area. Sincerely, Hotel Management
Vending machines out. Dog mess in front of exit door that I stepped in and complained about. Told there is nobody to clean it up. Excessive noise until 4:00am.
Business response:
We want to thank you for your recent stay with us and for taking the time to post your review. We sincerely apologize for the service and housekeeping issues you experienced. We have procedures in place, so these types of situations do not occur. Regrettably, we failed during this process, and for that, we are sorry. We can do better, and we hope you will give us the opportunity in the future to prove that to you. Sincerely, Hotel Management
Absolute dump. Wow. The smell is terrible as soon as you enter the lobby and the room is even worse. Mold in the bathrooms. Carpet stained. Cracks all over the furniture. You will feel like you are going to catch a disease if you stay there, yes it’s that bad. Took 20 minutes just to check in with no line and already paid for.
Business response:
Thank you for your review. We apologize for the cleanliness issues and the odor you encountered while you were here. We take these concerns seriously and place great emphasis on maintaining a clean and healthy environment for all of our guests. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Airport - Memorial Hwy.
How is Extended Stay America - Tampa - Airport - Memorial Hwy. rated?
Extended Stay America - Tampa - Airport - Memorial Hwy. has a 2.9 star rating with 2,447 reviews.
When is Extended Stay America - Tampa - Airport - Memorial Hwy. open?
Extended Stay America - Tampa - Airport - Memorial Hwy. is open now. It will close tomorrow at 12:00 a.m.