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Extended Stay America - Tampa - Airport - N. Westshore Blvd.
- Hotels
- Tampa, FL
About this business
Location details
1805 N. Westshore Blvd., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very bad area and very dirty. Tons of adult clubs in the area people fighting and doing things in the parking lot. Kids were scared will never go back
Business response:
Scott, thank you for your review. We are sorry our location was not appealing to you and for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. We would like to have another chance to host you in order to make up for our shortcomings and show you our true hospitality spirit. Sincerely, Hotel Management
Not clean at all horrible I travel from Gainesville fl
Business response:
Tamare, thank you for your review. We apologize for the cleanliness issues you encountered and regret the inconvenience it caused. Your feedback has been discussed with our housekeeping team to make sure we are consistent with our service delivery. We hope to have the chance to make it up to you on a future visit. Sincerely, Hotel Management
Bed Bug and Mold :-( Rm. 315: While sitting on the couch watching TV and winding down for bed, I discovered a bed bug crawling across the head of the bed. Needless to say, that ended any thoughts of getting a good night's rest. In short, I immediately took a picture; killed the bed bug; reported it to the front desk; was told they were sold out with no available rooms for relocation; and I ultimately fell asleep on the couch, but kept waking up thru the night concerned with crawling bed bugs getting on me, my clothes, and/or... read more
Business response:
Thank you for being a guest in our hotel. We were extremely sorry to read about your experience. We follow the most rigorous industry standards when it comes to the cleanliness and pest control of our rooms, but the room you occupied will be professionally inspected and treated as a precaution. We will also make sure we are more diligent in handling such situations. Thank you again for bringing this to our attention. Sincerely, Hotel Management
Being treated like I’m a big problem 4her to help When me and my family arrived to the location to check in we had arrived a few hrs earlier due to our vehicle breaking down on us about a 1mile down the road we had called a few minutes before we walked to the extended stay to see if we was goin to beable to check in early to our surprise the First Lady that we had talked to was very pleasant aNd informed us it would be 6-10 dollars more than our original cost of the room so we agreed but when we arrived after walking down th... read more
Business response:
Dina, first of all, we apologize for the behavior of our associate and thank you for informing us of this incident. We can understand your disappointment, and we are sorry for the inconvenience you encountered. Please be assured, we will share these details with the associates involved to see what went wrong and take appropriate actions. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. We appreciate your business and would welcome the op... read more
They didn't let anyone know upon check in about the pool being closed. We stayed somewhere else the night before and the pool was open. I work in hotels. Something like this is always passed along to the guest during the check in process. The front desk lady was rude. Then when we found out pool was closed they refused to give us a refund. We literally chose this place for the pool and it's proximity to the airport. We basically ruined 2 days. 2 days were worthless and a waste of money. I'll never be back. Also I've spoken t... read more
Business response:
Keith, thank you for taking the time to post feedback. We regret your disappointment with the pool not being open during your stay due to the current circumstances. We do keep updated information on our hotel's website so our guests can be aware of what we currently offer. We are also sorry for the unpleasant experience you had with one of our associates, and we will ensure this is not repeated. We hope you will reconsider staying with us so that we can provide you with a better experience. Sincerely, Hotel Management
Roaches Property has a bug problem, found live roaches crawling around in bathroom and kitchen area.
Business response:
Nelson, we offer our sincerest apologies for the cleanliness issue you had in your expectations. We follow the most rigorous industry standards when it comes to the cleanliness and pest control of our suites, and your suite will be professionally inspected and treated as a precaution. Thank you; we hope to have another opportunity to provide a better experience. Sincerely, Hotel Management
Business response:
Geanette, we were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Business response:
Please accept our apologies for not living up to your expectations during your visit. We want every guest who stays with us to have an exceptional experience. We did not make that happen for you, and we are truly sorry. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Airport - N. Westshore Blvd.
How is Extended Stay America - Tampa - Airport - N. Westshore Blvd. rated?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. has a 3.2 star rating with 3,654 reviews.
When is Extended Stay America - Tampa - Airport - N. Westshore Blvd. open?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. is open now. It will close tomorrow at 12:00 a.m.