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Extended Stay America - Tampa - Airport - N. Westshore Blvd.
- Hotels
- Tampa, FL
About this business
Location details
1805 N. Westshore Blvd., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Worst experience ever I am a loyalty member here and my family and I have stayed here several times. The last few times have been nothing but issues ranging from roaches, dirty rooms, down to the extremely unprofessional service from the front desk. I have expressed my concerns on several occasions. This past weekend they towed my husbands truck after asking the front desk if he needed a pass being that he was not staying there he was only dropping off clothes to us because we recently lost our house and lost everything in i... read more
Business response:
Samantha, we are extremely sorry you encountered some difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Be assured your concerns have been shared with the responsible teams to take necessary steps immediately. We regret the inconvenience caused, and please consider coming back so we can make your next trip pleasant in every respect. Sincerely, Hotel Management
Business response:
Please accept our apologies for any inconvenience you experienced and for your less than pleasant visit. Although we make every effort to provide exceptional hospitality in all aspects, sometimes we fall short. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Room was very nasty. Smelled like a cat was living there.
Business response:
Thank you for being our guest. On behalf of our entire housekeeping team, we would like to offer our sincerest apologies for the issues you had with your room during your visit. Corrective action has already been taken in the appropriate department to ensure that this doesn't happen again. Please give us another chance so we can make it up to you. Sincerely, Hotel Management
1 person working and she was more concerned about answering the phone, then checking people in.
Business response:
Thank you for reviewing your stay with us. We apologize that our front desk team fell short of providing you with the excellent service we strive for daily. Your feedback was shared in our daily meeting, and we have taken steps to ensure this does not happen in the future. We would love the opportunity to provide you with the hospitality that you should have experienced during this stay. Sincerely, Hotel Management
Dirty room. Carpet, restroom, and floors are not clean. They claim to offer free breakfast but is nothing else than dark water (looks like coffee) and granola bars. Nothing else.
It worth the $190 per night. Room was very old and outdated. Hotel was directly behind a strip club. Would not stay here again
Business response:
Thank you for staying with us and posting a review. We are sorry for the disappointment you had with the overall condition of your property. Your concerns will be shared with the appropriate individuals in our organization as we begin formulating plans for future renovations. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Airport - N. Westshore Blvd.
How is Extended Stay America - Tampa - Airport - N. Westshore Blvd. rated?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. has a 3.2 star rating with 3,654 reviews.
When is Extended Stay America - Tampa - Airport - N. Westshore Blvd. open?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. is open now. It will close tomorrow at 12:00 a.m.