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Extended Stay America - Tampa - Northeast
- Hotels
- Temple Terrace, FL
About this business
Location details
12162 Morris Bridge Rd, Temple Terrace, FL, 33637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This is one of the filthiest properties I've ever stayed at in my entire life. Please don't come here. Im talking about roaches going to bed. There was a whole in the door and everything. Now mind you the manager Crystal put us in this room. I booked through Expedia and will be trying to see if I can retrieve some of my money for this stay. You will regret staying here if you have standards and expectations.
Business response:
Dear Tonya, We sincerely regret that your experience did not meet expectations. Cleanliness and guest comfort are our top priorities, and we take reports like yours very seriously. Please know that we are addressing these concerns with our team to ensure necessary improvements. We understand your frustration and appreciate you bringing this to our attention. We hope to provide a better experience next time. Sincerely,Hotel Management
regret to stay here, I have been travel a lot, never saw a hallway this dirty and smelly. sheets were flimsy with stains, breakfast was a joke, only coffee and those little muffin in plastic bag.
Business response:
Dear Donglu, We regret that your stay did not meet expectations. Cleanliness is a priority, and we will address your concerns with our team to ensure improvements. We understand that breakfast offerings were not what you hoped for, and we appreciate your input as we explore ways to enhance the experience. Your comments are valuable, and we will work hard to provide a better stay in the future. Sincerely,Hotel Management
Not a good experience, wasnt allowed to check in 30min early, the elavator smelled like dog, the hallway smelled like urine, room didnt look as advertised, cable didnt work. Not worth the price.
Business response:
Dear Ivan, Thank you for sharing your experience. We regret that your stay did not meet your expectations, and we sincerely apologize for the inconvenience you encountered. Cleanliness and guest satisfaction are priorities, and we take your concerns seriously. Your feedback will be reviewed to address the areas you mentioned. We appreciate you bringing these issues to our attention and hope for the opportunity to provide a more positive experience in the future.Sincerely,Hotel Management
Horrible It was horrible since I got there. The room smelled like pure clorox. I told the receptionist in the front desk and ahe very rudely said to open the window. I replied, mam if on the first floor and we are stepping out. Her answer was, we dont have men crawling through the window. We couldnt sleep becauae the AC had a terrible noice and to top it off in the middle of the night I went to use the bathroom and there was one of those little roches walking on the bathroom sink by my toothbrush. Disgusting
Business response:
Dear ivette, We sincerely apologize for the experience you described. The cleanliness and comfort of our guests are top priorities, and we regret that your stay did not meet expectations. We will address the odor, AC noise, and pest concerns immediately to prevent future occurrences. Additionally, we’ll review staff training to ensure better communication and service. We truly appreciate your input and hope you’ll consider staying with us again for a much-improved experience. Sincerely,Hotel Management
This motel was without a doubt, the most disgusting place I’ve ever stayed in in 50 years of staying in hotels. The hallways were stained and disgusting, the rooms had sticky stuff on the furniture, the glass shower doors were filthy, all in all a place that’s worth maybe $30 per night.
Business response:
Dear mike, We sincerely apologize for the issues you encountered during your stay. Cleanliness is a top priority, and we regret that your experience fell short of expectations. Your comments about the hallways, room conditions, and cleanliness have been shared with our team for immediate attention. We value your feedback and will work diligently to improve our facilities. We hope you’ll consider staying with us again in the future for a more pleasant experience. Sincerely,Hotel Management
Very dirty wood floors and carpet. Loud music playing in adjacent rooms staff is really unprofessional and rude
Business response:
Dear Frederic, We apologize for the issues you encountered during your stay. Cleanliness and professionalism are essential to us, and we will be addressing the condition of the floors and carpets, as well as the noise and staff behavior. Your feedback is invaluable in helping us improve. We hope you will give us another opportunity to provide you with the comfortable and pleasant stay you deserve. Sincerely,Hotel Management
ROACH INFESTED URINE SMELLY MILDEW APPLIANCES THIS PLACE IS ROACH INFESTED! HALLWAYS ARE SMELLY AND NASTY! CARPETS SMELL LIKE URINE & HAS LARGE URINE STAINS LEADING TO ROOMS! HORRIBLE HORRIBLE!! NOT SURE WHO CAN LIVE OR SLEEP HERE!
Business response:
Dear CHRIS, We sincerely regret that your experience did not meet expectations. Cleanliness and comfort are extremely important to us, and we take concerns like these very seriously. We will be addressing these issues with our housekeeping and maintenance teams to ensure necessary improvements are made. Your input is valuable in helping us enhance our guest experience. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for a better stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Northeast
How is Extended Stay America - Tampa - Northeast rated?
Extended Stay America - Tampa - Northeast has a 3.2 star rating with 2,533 reviews.
When is Extended Stay America - Tampa - Northeast open?
Extended Stay America - Tampa - Northeast is open now. It will close tomorrow at 12:00 a.m.