Extended Stay America - Temecula - Wine Country

Anonymous 

on Expedia

5 years ago

Terrible services dirty rooms and non working microwave 

Lorie 

on Expedia

5 years ago

The sink in the bathroom was stopped up, I told the front desk nothing was done to resolve it. I would like a partial refund for the inconvenience. 

Anonymous 

on Expedia

5 years ago

The staff was not at the front desk upon check in and it took approximately 15 minutes for them to show up and finally check us in. The room keys didn't work and we had to go back and get them fixed. The rooms were not the best quality but we were fine as we did not plan to stay there except for sleeping. We ended up having to leave at 11:30 p.m. because there were bed bugs in the bed that my friend slept in. She got bit approximately 10 times. The way the front desk staff handled it upon exit made me believe we were not the... read more

Anonymous 

on Expedia

5 years ago

Bathtub was full of stains. Rolling chair in room was full of stains. Bathtub and towels had multiple strands of hair. 

Yeganeh 

on Expedia

5 years ago

So disappointing. Wish I had a refund! I’m honestly not a picky traveler. But when I spend $140 at an Extended Stay I expect the same or at least almost the same standard as other extended stays. First of all the front doors were locked after coming from an event at 11:40pm. A sign said there’s a key in the box, but there wasn’t. I called the after hour number and had to wait to be let it in. Once I got my key I was greeted by the smell of potent marijuana in the hallway, hair and gum (yes chewed up gum) in the bath tub, a h... read more