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Extended Stay America - Temecula - Wine Country
- Hotels
- Temecula, CA
About this business
Location details
27622 Jefferson Ave., Temecula, CA, 92590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not worth the $114 Customer service was great. However, hotel had a weird smell, a lot of people hanging out outside of the hotel, a dog almost bit my sisters leg and there were roaches inside our room. My sister and myself also got bit by something after sitting on the bed. Im assuming it was probably fleas since this hotel does allow pets.
Business response:
Christina, thank you for your feedback. We are sorry for the odor you experienced for the disappointment you had with our pet-friendly policy. We also apologize for the insects you encountered in your room. Our pest control provider will service the hotel, and we are working to ensure procedures are being followed to prevent any future instances. Thank you once again, and w hope to redeem ourselves on your next visit. Sincerely, Hotel Management
Terrible bed. Very very loud. Front desk often not there.
Business response:
Thank you for your review. We apologize that you were not completely satisfied with our beds and for the noise issues you encountered. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
Awful Perhaps one of the dirtiest hotels I have ever stayed in. No shower curtain, Filthy room.
Business response:
We sincerely apologize for the cleanliness issues you experienced while staying with us. Our goal is to provide clean and comfortable accommodations to each and every guest and we are disappointed that we fell short during your stay. We value your feedback and will work diligently to make sure we are more consistent in our delivery. We hope you consider staying with us again; we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Temecula - Wine Country
How is Extended Stay America - Temecula - Wine Country rated?
Extended Stay America - Temecula - Wine Country has a 3.1 star rating with 2,218 reviews.
When is Extended Stay America - Temecula - Wine Country open?
Extended Stay America - Temecula - Wine Country is open now. It will close tomorrow at 12:00 a.m.