Extended Stay America - Tucson - Grant Road

daniel 

on Expedia

6 years ago

DIRTY, NEGLECTED AND DATED DIRTY! Renting a budget-minded room is fine, as long as it's clean and sanitary...THIS WAS NOT!! Here goes, start to finish: Check in took way too long with only one clerk in place...she was pleasant (the only positive note here), then it was filthy walkways to the room, which was only half clean with ashes on the table, trash under the desk, and a dirty toilet that couldn't be cleaned no matter how hard someone might have tried...bathroom had old towels that were supposed to be white, but were ins... read more

Jose 

on Expedia

6 years ago

Nothing ,microwaves dirty the bed didn't make properly, socks under chair left from the person before me.not a good place I will never go to this place again 

Anonymous 

on Expedia

6 years ago

Our room had bed bugs. Although it's no one's direct fault, I think that more thorough checks of the beds need to occur after EVERY check out. Bed bugs is something that could potentially ruin everything that someone owns. This is a potential lawsuit waiting to happen. 

Carolina 

on Expedia

6 years ago

Old hotel, didn't get cleaning service in my room, "Breakfast" is coffee and granola bars, You can Definitely get something better for the same price 

Anonymous 

on Expedia

6 years ago

After waiting 15-20 minutes to check in I was given keys to a room where someone was already staying. I went back to inform the front office and they were surprised. Then they offered to check on another room and left to see if it was ready, but took another 20 minutes of waiting. Also, Expedia stating that the hotel offers "breakfast" is an exaggeration as it is coffee and granola bars. 

Michael 

on Expedia

6 years ago

Not worth it Service and amenities were poor, bed was uncomfortable. the whole facility was dated and in need of remodeling. we won't stay here again. 

Anonymous 

on Expedia

6 years ago

Looks great from the outside, inside is another thing all together. Its a no smoking property yet the room smelled like smoke when i went in. There was a used bath bar (with hair) in the shower, the shower curtain didnt entirely cover so you get water all over the floor, the hot water only got lukewarm at best and there were bottle caps on the floor. The price for what i got was absolutely ridiculous, should have been 1/3 of what I paid. Only upside was housekeeping was pleasant and smiled as I left.