Extended Stay America - Tucson - Grant Road

Cecilia 

on Expedia

6 years ago

Never stayed in an Extended Stay hotel. There was no hair dryer and nothing. The first room was not clean overall and horrible strong Indian food smell. The service staff were very nice though and after I changed a different room it’s better. I will not stay there again though. 

Anonymous 

on Expedia

6 years ago

Room 108 is in desperate need of a make over. Has anyone even tried to get rid of that black stain on the carpet? No clock or coffee maker? really? You can do better. 

Anonymous 

on Expedia

6 years ago

When I got to my room, I discovered a long black hair on the pillowcase, right next to the little sign stating everything had been checked prior to my stay. I called the front desk and they offered me a different room. This one at least looked like it had clean sheets, so I took that one. When I tried to log into the WiFi, I got a message that my room number and last name didn’t match. This made me concerned that they hadn’t actually updated my room number in their system. I went down the next morning to check. There was no ... read more

Anonymous 

on Expedia

6 years ago

I didnt like being given a total then being charged extra for internet that was free.... Was charged for extra things unknown to me. I dont like being charged and not told for what. When i tried to talk to office they were rude and didnt make any sense... Very very unhappy! 

Thane 

on Expedia

6 years ago

expected better No room service while I was there. No in room coffee pot. The shower did not function properly, as much water came out the lower spout as the shower head making minimal water pressure. room was clean and comfortable 

Anonymous 

on Expedia

6 years ago

The toilet was stopped up. No maintenance is on premises. Nothing like any Exended Stay I've experienced. Far below standard!! 

Yaniv 

on Expedia

6 years ago

stayed in better places when we arrived the reps weren't in the lobby. We called and someone came only after 10 minutes. The room didn't had no forks, spoons or cups for coffee. Felt really weird. There's only a bed and a tv I would rate this hotel 2 because of all that