Extended Stay America - Tucson - Grant Road

L 

on Expedia

7 years ago

Poor Accomodations AC was so noisy, hard to sleep. Uncomfortable beds, bedding was old, poor quality, did not feel safe here. 

Mario 

on Expedia

7 years ago

They could not find my Expedia reservation I booked my room by Expedia at a price. They do not respect the Expedia Price. They over rate the room. Another thing, it suppose that all the rooms are Non Smoking, and our room smells cigarrette all around, The guest below us smoke all the time and the smoke came by the bathroom. The smell was horrible... We will never stay in this hotel again... Maybe I won't use Expedia again.. 

Anonymous 

on Expedia

8 years ago

it's alright no daily room service. tv hardly works. and theirs bugs. but least they gotta refrigerator and stove 

Anonymous 

on Expedia

8 years ago

Left early They put us in the middle of a group of halfway home residents, one of which sang Roberta Flack songs all night long. We had to ask hotel staff four times to talk with her until someone actually did anything about it. One of the front desk clerks we spoke with threatened to kick her out, which is pretty cruel seeing as no one had even talked with her at that point. We ended up leaving a day early. 

Anonymous 

on Expedia

8 years ago

Never Horrible room condition. Hives broke out due to rooms had pets stayed there. Carpet sticky onto shoes. Old and not clean. Did not stay there and hotel did not refund money either. Would have gone to hospital if spent the night!! 

Jennifer 

on Expedia

8 years ago

.super sad Hotels.com did not accommodate us with the right room the hotel was overbooked so we were downgraded and my money was not refunded I called them and told them they said they would offer me a credit I wanted a refund. The hotel bed was absolute terrible! The staff was not very kind the pillows sucked! And we woke up in the morning feeling worse than we did when we got there. From driving all day. I will not stay at this hotel again . 

Anonymous 

on Expedia

8 years ago

Never again staying there Only the outside of the hotel looks nice. Inside wasnt that clean we found a bug on our bed. When we got to our room the door was open told the person in the office she just check if stuff was missing instead of giving us another room.