Extended Stay America - Tucson - Grant Road

Anonymous 

on Expedia

8 years ago

Not worth it. No housekeeping, had to get own towels from lobby, had to even get toilet paper from lobby. Shower would only get like warm at best. This is a place to crash for a couple hours of sleep but that is all. Expected at least a little more for the cost. 

Anonymous 

on Expedia

8 years ago

Very bad experience We booked king bed room and they only had queen bed. The room was very bad. The refrigerator was not working. The room was next to the office we couldn't sleep all night from the noise. 

CRAIG 

on Expedia

8 years ago

disappointing stay Fourth time I have stayed here, previous three stays were nice enough and good value. This time, however was disappointing. First I was sent to a room that was already occupied - surprised look on the woman's face who was comfortably tucked into bed for the night. Next room I was given I used the toilet right away as travelers often do, and the toilet would not flush - some water would go down, but not much else. I informed the staff and was handed a plunger - a real do-it-yourself kind of place. No succes... read more

Anonymous 

on Expedia

8 years ago

Really not happy with my service, bed was hard as a rock and pillows were flat and lob sided ended up with a migraine 

John 

on Expedia

8 years ago

They'll make the mistake and the customer pays. Took $61. from my account without my knowledge and refused to help me out of the problem. 

Andrei 

on Expedia

9 years ago

Will never stay at the Extended Stay of America No hangers in the wardrobe, TV remote did not work. No plates, forks and etc. as it supposed to be at such hotel room. 

Loubone 

on Expedia

9 years ago

Worthless staff I realized I was attempting to check in early (11am) after a 7 hour drive. I was told the room was not ready. I asked were the restroom were so I could clean up. I was told there were no restroom available to the public so I asked to use the employee restroom I was denied. The clerk suggested I walk across the street to CVS or the gas station. I will use this this hotel company again. 

jo 

on Expedia

9 years ago

Dieta and bad smells in the room Bugs in my pillow and bad smell of the carpets. Looks like its an old hotel