Extended Stay America - Tucson - Grant Road

Mark T. 

on Expedia

10 years ago

avoid Will not stay here again 

Leslie R. 

on Expedia

10 years ago

emergency family trip We had to make an emergency visit because my husband's mother was very ill. Wanted a place with a kitchen to prepare our meals. Limited supplies are available at the desk for you to carry to you room. So limited not even a can opener was available. The add said renovated, not so. Outside walks were filthy, room dated, toilet leaked. They don't clean the room until the 8th day. Very disappointing. 

Anonymous 

on Expedia

10 years ago

this is not a 2.5 star hotel as expedia claims this is a very bad review for a 2.5 star hotel, I fell very disappointed, I booked the hotel thru expedia unpublished rate hotels. it was supposed to be a 2.5 star hotel, mattress is worn out, stains all over the carpet, breakfast included? they only offer coffee, muffins, granola bars and apples it is ok but this is not what I am uses to get at 2.5 star hotels. also the office closes at 10:30pm, expedia does not inform about this on the hotel confirmation. It is necessary to ca... read more

Anonymous 

on Expedia

10 years ago

Complete disappointment! Inattentive & rude staff; dirty, stained rooms/floors; no roll aways available. 

jessie 

on Expedia

10 years ago

Not very pleasant stay. The staff was good. The room very dirty, smell of pets in room. 

dave 

on Expedia

10 years ago

a dump This place is a dump do not stay 

Anonymous 

on Expedia

10 years ago

Would not stay again. Found bugs in the hotel room. Breakfast only consisted of granola bars. 

Diana B. 

on Expedia

10 years ago

This Extended Stay property quality is poor! My husband and I have stayed in Extended Stay America properties in the past and were pleased with the room layout and amenities. Unfortunately, the Extended Stay property on Grant Road in Tucson offers poor quality and an uncomfortable experience. Upon check-in, they had no record of my pre-paid Hotels.com booking, changed the reservation to Expedia and attempted to re-charge my room stay. The room quality was below average in comfort and cleanliness. I found bugs in the bed and ... read more

Paul 

on Expedia

10 years ago

Wouldn't stay there again The hotel was less than satisfactory. We were booked into a room across from the elevator in a hallway which created a lot of traffic next to our room. the room had an off odor, no coffee pot or other cooking utensils present, no hair drier. I was in the office area twice, both times the computer was down and there were other patrons in the office complaining about charges or room situations.