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Extended Stay America - Union City - Dyer St.
- Hotels
- Union City, CA
About this business
Location details
31950 Dyer St., Union City, CA, 94587, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not so good!!! Breakfast and service
Business response:
Dear Vivian, Thank you for choosing our hotel during your recent visit to our area. We appreciate your feedback, and we are sorry your stay did not live up to your expectations. Your feedback regarding our service and breakfast has been shared with our team to ensure a more satisfying experience for our guests moving forward. We assure you we are working hard to improve, and we would be honored to have you stay with us again.Sincerely,Hotel Management
The room was clean but at night l seen a couple roaches in the bathroom
Business response:
Dear Mark, Thank you for reviewing your experience during your recent visit. We are happy your overall experience was pleasant. However, we want to apologize for the issues which kept it from being perfect. Although our hotel has regular pest control service, we will contact them to address this quickly. Thank you for bringing this to our attention. Sincerely,Hotel Management
I found a roach in the bathroom a pregnant roach
Business response:
Dear Mary, Please accept our apologies for not meeting your expectations during your visit. We want to reassure you we do everything possible to discourage the entrance of outside insects mentioned. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee any future issues. We regret the frustrations you experienced, and we are very grateful for your patience. Sincerely,Hotel Management
Basic hotel The hotel is a no-frills good place to sleep with good dining at nearby restaurants. The breakfast was snacks and coffee/tea only.
Business response:
Dear Michael, Thank you for sharing your experience with us. We are glad you enjoyed our convenient location and appreciated having several restaurant options within walking distance. However, we regret your disappointment regarding the items we serve at breakfast. We have noted your concerns as we continuously strive to improve our services and want our guests to start their day off right. Thanks again for your feedback; it was a pleasure hosting your visit.Sincerely,Hotel Management
The toilet was breaking, it backed up while I was using it and back splashed over me. Disgusting
Business response:
Dear Afia, thank you for choosing us. Please accept our apologies for the inconvenience in your suite's bathroom. This type of stay is not typical of our hotel and the service we deliver. Unfortunately, maintenance issues arise from time to time, and once identified, we work as quickly as possible to get everything fully operational. Although your experience is not typical, we have room to improve, and you have our assurance that we will. We truly hope you will consider allowing us to make it up to you on another visit. Sinc... read more
Frequently asked questions about Extended Stay America - Union City - Dyer St.
How is Extended Stay America - Union City - Dyer St. rated?
Extended Stay America - Union City - Dyer St. has a 3.8 star rating with 2,033 reviews.
When is Extended Stay America - Union City - Dyer St. open?
Extended Stay America - Union City - Dyer St. is open now. It will close tomorrow at 12:00 a.m.