Extended Stay America - Virginia Beach

Heather 

on Expedia

a year ago

Please remove this location from options within your website. This location was filthy, smelled horribly, is in a very unsafe area of Virginia Beach and the “grab and go” breakfast is literally a granola bar. I booked and paid for 5 nights and our family could only bare staying for 2. From the stained too sheets,stained walls garbage filed in the hallway, ripped sofa, being told that they have a “linen shortage” so the 2 bath towels for 5 people was all I could get was an absolute disgrace. 

Anonymous 

on Expedia

a year ago

Beware of Bed Bugs We stopped for a night and couldn’t get out fast enough. The hallways had a bad odor, the floors were filthy, and there were bed bugs. I would not recommend this place. 

London 

on Expedia

a year ago

Yeah it was bad, the room had Roaches 

James 

on Expedia

a year ago

This was a horrible stay for me. When I went to go into my room I heard someone talking and thought there was a mixup. I closed the door and knocked. No one answered so I went in. The talking was in the room next to mine. The walls were paper thin. They were up till 1am and being very noisy. They also had a crying baby up all night. Outside my room there was a picnic area. There were about 30 people outside hooting and hollering until 1 despite the noise curfew. I left and drove 2 hours home and will not be back. 

Desiree 

on Expedia

a year ago

The staff was extremely rude including the management. Infested with roaches and management verbally told me she would take care of it right away JUST TO GET ME TO REBOOK AGAIN. HUGE MISTAKE 5 HRS LATER WHEN ENTERING THE ROOM IT WASN'T CLEAN BED HAD SAME SHEETS THAT I FOUND ROACHES IN. NO HOUSEKEEPER FOR THE 3 DAYS I STAYED. MANAGEMENT DIDNT EVEN TRY TO HELP SHE WAS RUDE AND EXTREMELY UNPROFESSIONAL. 

Joseph 

on Expedia

a year ago

ROACHES... SMELLS REALLY BAD, HAD TO GET MY OWN LINENS AND MAKE MY OWN BED AFTER I REBOOKED. EXTREMELY UPSET. 

Jowan 

on Expedia

a year ago

I liked how professional the staff were and cleanliness of the room. The hotel apparently had some guests that were breaing the law because when i arrive at 12:30 just to be sure i was at the right location outside full of cops worh guns. Was not able to.checkin at 3 as olanned prior to the even i was attendimg. Food spiled in car due to lack.of refrigeration. Brought food from store prior to.arrival since i had a suite with a refrigerator. Was not able to.check in until aftr even around 8:30pm. Had to spend money not planne... read more

Diego 

on Expedia

a year ago

The woman at front desk was very friendly and had excellent customer service I think her name was Michelle. The room on the other hand was old, the couch smelled it look like it came from an alley, the toilet kept running all day and night, the tube and shower had cracks and stains, the towels were very old, and to top it all off at night there were bugs in the room and there is no cookware or cups or utensils the screen was filthy the coffee table was as well.