Extended Stay America - Virginia Beach

Chuck 

on Expedia

3 years ago

Bags of trash up and down the hallway. And the hallway smelled liked a dumpster. Checked out at 330am after waking up to hives from the bedding. 

Aleesha 

on Expedia

3 years ago

The front desk girl was lackluster for a better word, just barely there, which didn’t seem like a problem until we went to our room. We turned on the lights and 5 reddish brown medium sized roaches jumped from the coffee pot to the walls scattering. We quickly exited barley letting our luggage touch the ground. She refunded our night and apologized, but that wasn’t sincere either. Huge inconvenience after traveling all day. To then go find another hotel last second while using Uber and Lyfts to find one that had availability... read more

Irina No 

on Expedia

3 years ago

Don't stay here. It is dirty and old!!!! It looked like that the sheets were nit changed. The bathroom is not cleaned properly. You can hear everything what your neighbors do. 

Michael 

on Expedia

4 years ago

I rented a room for my nephew to stay rather than drive 2.5 hours from VA Beach after a concert. However, because he was not 21 the hotel would not allow him to stay. In the meantime, they STILL charged me for the room. And the manager only told me I’d have to take it up with hotels.com. In short, don’t make a reservation there. If you don’t meet their “policy” requirements - which I could not find on hotels.com - they won’t let you stay and they will keep your money anyway. 

Anonymous 

on Expedia

4 years ago

Bedbugs This hotel has bedbugs. I walked in and, as others have stated, it did not look as expected. The carpets were dirty and stained. One of the windows in the first room we were in was nasty and looked like there was rust or something on it. From the beginning I just had a feeling there were bedbugs. I searched for them and found a carpet beetle on the box spring under the headboard along with hair, fur, crumbs, and dust. I did not find bedbugs until day two I saw one crawling on the wall! I notified management immediate... read more

Anonymous 

on Expedia

4 years ago

They did not give me a receipt for my stay 

Anonymous 

on Expedia

4 years ago

The room that we got is dirty, and very noisy from outside compressor or inside. The noise is so bad coming out from that machine every 5 minutes, i couldn't even sleep all night long. 

Anonymous 

on Expedia

4 years ago

The place is great if you want to over pay for drug deals on the property, broken glass at doorways, syringes but the dumpster and exposed rusty nails in your room. There is nothing great about this place. The room was “just cleaned” right before I checked in to it and was still filthy. What a dump. The staff was nice though.