Extended Stay America - Waco - Woodway

Mohammed 

on Expedia

6 years ago

Book at your own risk We booked a room with 2 queen beds but once we got to the room, we had 2 full beds. We went down to the front desk to inquire about the bed size in our room & the front desk associate replied "I don't know" and that the hotel was busy due to a football game at Baylor University. During the course of the stay, we asked a different front desk associate if the coffee in the lobby was fresh & her response was also "I don't know." Overall, we feel the hotel did not provide us with the accommodations we had b... read more

Anonymous 

on Expedia

6 years ago

Nothing to like, no service no coffee no breakfast beyond small muffins 

Stephen 

on Expedia

6 years ago

Shady Never again. Never never never. On 3 different occasions someone attempted to access our room while we were in. And somebody did access it while we were out and it wasn't cleaning staff. Shady as hell. 

Anonymous 

on Expedia

6 years ago

Tried three rooms and all were disappointing. First room had a broken window on ground floor. Second stank of cigarettes. Third also stinky and hot, so we stayed in second room. Staff was great! 

Anne 

on Expedia

6 years ago

The fan in the bathroom is connected to the light and makes a terrible noise. Room is not cleaned everyday if you are staying more the one day. You have to take towels, etc to front desk for replacement. Light by bed is hard to turn on & off you have to have something to gripe the button. Cover for electric socket is broken off. The radio isn’t plugged in and you can’t find the plug we’re it was plugged in, think it was the broken one. No remote for TV. No cups for water. The floor is sticker like it hasn’t been mopped in da... read more

Anonymous 

on Expedia

6 years ago

The room we reserved was not available. No price break was given 

Jackie 

on Expedia

6 years ago

Horrible! It is so disgusting!!! Omg! What did they give us!