Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.

Francisco 

on Expedia

6 years ago

Lack of maintenance. The hotel didn’t have breakfast. The bathroom fan didn’t work. Smoke smell in the room. The door safety look didn’t work. The phone didn’t work. 

Anonymous 

on Expedia

6 years ago

It was horrible. There was cigarette smokers on that floor and the family next door kept slamming the doors. 

Jonathan 

on Expedia

6 years ago

Look elsewhere Very unfortunate experience at this hotel. I have stayed in multiple extended stays in the past and not had such issue, but everything from room cleanliness to service and amenities was exceptionally poor. I arrived late on my check in night and found wads of hair in my bathroom including both on floor, in tub, and even plastered to the wall. I was informed the hotel was sold out, and they had no one at that time to clean the bathroom. So I cleaned it myself at least to make useable for the night, and informed... read more

Shy 

on Expedia

6 years ago

This hotel is pretty poorly managed. I know that it is an extended stay hotel but some service would be nice. We checked in, the attendant said I want to make sure the room is clean that should’ve been done before u issued the room. My tv did not work for both the days I was there. I notified front desk the first morning when I returned I returned to a filthy room with caulk all over the floor and desk and tv parts on the kitchen counter. And a tv that was still not working. The WiFi also didn’t work. I wanted to pay an addi... read more

Anonymous 

on Expedia

6 years ago

Not as expected!! 2 star ! 

Anonymous 

on Expedia

6 years ago

Room was run down and front desk staff did nothing to help, plus charged me twice for the stay. 

Anonymous 

on Expedia

6 years ago

Not very clean. Broken key doors to get into hotel 

Mark 

on Expedia

6 years ago

Extended Issues America We were there for a soccer tournament, our first room was horrible, was made and smelled of cigarettes, our final room was ok. Shower curtain needs lowered, pillows are small, bring your own and the beds are hard. But you are close to good food. Oh yeah the side doors dont work so dont get a end room.